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PU Prime

4.4 ★

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PU Prime Rating

  • This broker
  • Average
Safety and regulation

Safety and regulation

Opening an account

Opening an account

Fees and commissions

Fees and commissions

Promotions and bonuses

Promotions and bonuses

Platforms and tools

Platforms and tools

What you can trade

What you can trade

Trading conditions

Trading conditions

Deposits and withdrawals

Deposits and withdrawals

Customer support

Customer support

Research

Research

PU Prime in Brief

Established in 2015, PU Prime is a multi-asset broker operating under regulatory oversight from tier-1 and offshore authorities, including ASIC in Australia, the FSA in Seychelles, the FSC in Mauritius, the CMA in Kenya, and the FSCA in South Africa. The brokerage operates an STP/ECN execution model across MetaTrader 4, MetaTrader 5, the proprietary PU WebTrader, and the PU Prime mobile app. Traders can open an account with a minimum deposit of $20 on the Cent tier, while Standard and Islamic accounts start at $50, Prime accounts require $1,000, and ECN accounts require $10,000. Leverage reaches up to 1:1000 through global entities for eligible instruments, but remains capped at 1:30 under ASIC regulations. Trading costs depend heavily on the chosen account, ranging from spread-only structures with EUR/USD averaging 1.3 pips to raw-spread accounts featuring commission charges of $7.00 round turn on Prime or $2.00 round turn on ECN accounts. With broad multi-asset coverage across forex, indices, commodities, shares, bonds, and cryptocurrencies, alongside integrated copy-trading functionality and API access, PU Prime is most suited for international multi-asset CFD traders seeking flexible leverage, accessible entry tiers, and social trading technology.

Strong Points

  • Multi-jurisdictional regulatory oversight across Australia (ASIC), South Africa (FSCA), Seychelles (FSA), Mauritius (FSC), and Kenya (CMA)
  • Low barrier to entry with a minimum deposit starting at $20 for the Cent account and $50 for Standard accounts
  • High leverage options of up to 1:1000 on major forex pairs and gold for global accounts
  • Comprehensive platform selection encompassing MetaTrader 4, MetaTrader 5, PU WebTrader, and the proprietary PU Prime mobile application
  • Integrated copy trading and PU Social features alongside an external VPS reimbursement scheme

Weak Points

  • High minimum funding requirement of $10,000 to access the lowest commission ECN account tier
  • Strict geographic restrictions excluding residents of the United States, Australia (retail global accounts), Singapore, China, and several other regions
  • Leverage automatically scales down from 1:1000 to 1:500 once account equity exceeds $20,000
  • In-house PU WebTrader does not support automated trading with Expert Advisors or one-click execution

Key Facts About PU Prime

Feature Details
Founded 2015
Headquarters Suite 201, Level 2, The Catalyst Building, 40 Silicon Avenue, Cybercity Ebene, Mauritius
Regulation ASIC, FSA, FSC, CMA, FSCA
Minimum deposit $20
Typical EUR/USD spread 1.3 pips
Commission Yes
Platforms MetaTrader 4, MetaTrader 5, PU WebTrader, PU Prime App
Markets Forex, Indices, Commodities, Stocks, Bonds, Cryptocurrencies, Others
Maximum leverage 1:1000 (High)
Demo account Yes
Account types Standard, Prime, ECN, Cent
Islamic account Yes
Copy trading Yes

Safety and Regulation

4.9/5 avg 3.7

Founded in 2015, PU Prime has structured its business across several international jurisdictions to serve retail and institutional traders globally. Depending on geographic location, clients are onboarded under distinct legal entities that provide varied degrees of regulatory oversight, compensation coverage, and leverage parameters.

Regulatory Licenses and Legal Entities

PU Prime operates entities governed by tier-1 and offshore financial supervisory authorities. Operating under these multiple frameworks enables the broker to serve clients under stringent consumer protection regimes in Australia while maintaining flexible trading conditions under international offshore entities.

JurisdictionRegulation Explanation
AustraliaRegulated by the Australian Securities and Investments Commission (ASIC) under license number 410681. Retail trading conditions under ASIC are capped at 1:30 leverage.
South AfricaAuthorized by the Financial Sector Conduct Authority (FSCA) under FSP license number 52218.
SeychellesRegulated by the Financial Services Authority (FSA) of Seychelles under securities dealer license SD050.
MauritiusAuthorized and regulated by the Financial Services Commission (FSC) under license number GB23202672.
United Arab EmiratesHolds local registration and regulatory standing under reference 20200000388.

Client Fund Protection

Client security is maintained through segregated bank accounts, ensuring that retail client capital is held completely separate from the broker's operational funds at tier-one banking institutions. Under no operational circumstances are client funds deployed to cover corporate liabilities or hedging overhead.

Retail traders also benefit from negative balance protection, which resets account balances to zero if violent market gaps cause trading deficits, ensuring losses never exceed initial deposits. In terms of external safety nets, PU Prime maintains membership with the Financial Commission, granting clients dispute resolution access with compensation coverage up to €20,000 per complaint. Beyond this, client balances are safeguarded by an excess of loss insurance policy underwritten by Lloyd's of London, providing protection up to $1,000,000 per client against broker insolvency.

Company History and Transparency

Headquartered in Mauritius at Suite 201, Level 2, The Catalyst Building, 40 Silicon Avenue, Cybercity Ebene, PU Prime has traded continuously since 2015. The firm operates as a privately held broker-dealer and maintains operational offices in Mauritius, Seychelles, and the United Arab Emirates. While it is not a publicly listed company and does not publicly publish annual balance sheets, it adheres to regular regulatory capital adequacy standards within its licensed jurisdictions.

Other Options

The regulatory profiles of GO Markets and FP Markets are both closely aligned with PU Prime. Both alternatives also overlap with PU Prime under ASIC and FSA oversight. Investor compensation or comparable coverage is listed in all three profiles.

BrokerRegulatorsInvestor Compensation SchemeRegulatory JurisdictionsFoundation YearRegulation Tier
PU PrimeASIC, FSA, FSC, CMA, FSCAPU Prime offers up to €20,000 compensation per eligible case through the Financial Commission, subject to its terms.Australia, United Arab Emirates, Mauritius, Seychelles, South Africa2015TIER-1
GO MarketsASIC, CySEC, FSC, FSAYesAustralia, Cyprus, Mauritius, Seychelles2006tier-1
FP MarketsASIC, CySEC, FSCA, FSAEligible retail clients of FP Markets’ CySEC-regulated EU entity may have ICF cover up to €20,000; non-EU entities generally do not.Australia, South Africa, Seychelles, Mauritius2005tier-1

Opening an Account With PU Prime

4.4/5 avg 4.2

Who Can Open an Account?

PU Prime welcomes retail traders, algorithmic specialists, and corporate accounts across numerous global regions. However, the broker maintains strict geographic restrictions due to regional regulatory mandates. Individuals residing in American Samoa, Australia (via offshore entities), China, Cuba, Cyprus, Guam, Iran, North Korea, Northern Mariana Islands, Philippines, Puerto Rico, Singapore, US Virgin Islands, and the United States are prohibited from opening trading accounts.

Registration and Verification

Account creation is handled completely online through the PU Prime Client Portal. In compliance with Know Your Customer (KYC) and Anti-Money Laundering (AML) standards, clients must complete an identity verification workflow before live trading is activated. This onboarding requires uploading two primary documents:

1. Proof of Identity: A government-issued photo ID, such as a valid passport, national identity card, or driver's license.
2. Proof of Address: A recent utility bill, bank statement, or council tax invoice issued within the last three months displaying the registrant's full name and residential address.

Document approvals are generally processed promptly once submitted via the secure portal, after which funding channels are unlocked.

Base Currencies and Initial Funding

Traders can select from a wide range of account base currencies, which helps reduce foreign exchange conversion costs during deposit and withdrawal routines. Available base currencies include USD, GBP, CAD, AUD, EUR, SGD, NZD, HKD, and JPY. The minimum required deposit begins at $20 on the Cent account, while Standard accounts require $50, Prime accounts require $1,000, and institutional ECN accounts mandate an opening balance of $10,000.

Which Account Should You Choose?

PU Prime provides four primary account configurations engineered to match distinct budget sizes, experience profiles, and execution strategies. Spreads, commissions, and minimum initial capital thresholds vary materially across these account tiers.

Account TypeCentStandardPrimeECN
Minimum Deposit$20$50$1,000$10,000
Spreads From1.3 pips1.3 pips0 pips0 pips
Commission$0$0$3.50 per side ($7.00 round turn)$1.00 per side ($2.00 round turn)
Maximum Leverage1:10001:10001:10001:1000
Minimum Trade Size0.01 micro lots (cents)0.01 lots0.01 lots0.01 lots
PlatformsMT4, MT5, PU WebTrader, PU Prime AppMT4, MT5, PU WebTrader, PU Prime AppMT4, MT5, PU WebTrader, PU Prime AppMT4, MT5, PU WebTrader, PU Prime App
Base CurrenciesUSD, GBP, CAD, AUD, EUR, SGD, NZD, HKD, JPYUSD, GBP, CAD, AUD, EUR, SGD, NZD, HKD, JPYUSD, GBP, CAD, AUD, EUR, SGD, NZD, HKD, JPYUSD, GBP, CAD, AUD, EUR, SGD, NZD, HKD, JPY
Swap-Free AvailableYesYesYesYes
Demo AvailableYesYesYesYes
Most Suitable ForBeginners testing live execution with minimal capitalRetail discretionary traders wanting simple all-in spread pricingActive traders and scalpers requiring raw spreadsHigh-volume institutional traders seeking low commission costs

The Cent and Standard accounts are ideal for retail traders who prefer a commission-free environment where all trading costs are integrated directly into the spread. The Cent account denomination reduces risk exposure further, making it an excellent bridge between demo trading and standard live volume. In contrast, the Prime account introduces direct interbank raw spreads from 0 pips in exchange for a standard round-turn commission of $7.00 per lot, requiring a $1,000 capital commitment. Institutional and high-frequency traders capable of committing $10,000 can open an ECN account, which slashes commission charges down to just $2.00 round turn per lot while maintaining identical raw-spread pricing.

Islamic / Swap-Free Account

PU Prime provides swap-free Islamic accounts tailored for traders of the Muslim faith adhering to Sharia principles. These accounts eliminate overnight interest debits and credits on positions held past daily rollover. Standard Islamic and Cent Islamic variations are available across MT4 and MT5. To offset the absence of overnight rollover interest, PU Prime may apply an alternative daily administrative fee on specific positions held over extended durations.

What Does It Cost to Trade With PU Prime?

3.7/5 avg 3.5

Trading expenses at PU Prime are structured around two distinct pricing mechanisms: a spread-only model for Cent and Standard accounts, and a raw-spread-plus-commission structure for Prime and ECN account tiers. Both models utilize floating market pricing aggregated from underlying liquidity pools.

Spreads and Commissions

Standard and Cent accounts incorporate all operational broker markups into the variable bid-ask spread, with major forex pairs like EUR/USD averaging 1.3 pips. On Prime and ECN tiers, spreads drop to raw quotes starting at 0 pips, accompanied by a flat commission per lot. Prime accounts assess a commission of $3.50 per side ($7.00 round turn), whereas ECN accounts reduce the commission to $1.00 per side ($2.00 round turn), substantially diminishing overall trading drag for large-volume participants.

InstrumentTypical SpreadCommission
EUR/USD1.3 pips$0 (Standard) / $7.00 round turn (Prime) / $2.00 round turn (ECN)
Gold3 points$0 (Standard) / $7.00 round turn (Prime) / $2.00 round turn (ECN)
S&P 5000.6 points$0 (Standard) / $7.00 round turn (Prime) / $2.00 round turn (ECN)

Other Charges

Beyond standard trading spreads and commissions, market participants must factor non-trading charges, rollover costs, and currency conversions into their overall operational balance sheet.

Deposits

PU Prime does not charge internal deposit fees across any supported funding mechanisms. However, intermediary banks or third-party payment processors may assess their own external transaction costs.

Withdrawals

The broker does not charge withdrawal fees on e-wallets, crypto gateways, or initial monthly banking transactions. PU Prime absorbs bank charges on the first international bank wire withdrawal processed each calendar month. Subsequent wire withdrawals requested during the same month incur a flat 20-unit fee denominated in the account's base currency, or its USD equivalent for JPY and HKD accounts.

Inactivity

PU Prime does not impose ongoing monthly or annual inactivity fees on dormant accounts. Nevertheless, trading accounts that remain completely inactive for 90 consecutive days may be archived. If an account has been dormant for 90 days and maintains an equity balance under $10, it is at direct risk of being archived.

Overnight Positions

Overnight financing fees are levied on positions held open across the daily rollover point at 24:00 server time (22:00 GMT). Swap fees are determined by prevailing interbank rate differentials and asset borrowing costs. A triple-day swap fee is calculated on Wednesdays for Forex, Gold, and Silver instruments, while a triple-day fee is applied on Fridays for indices and energies. Swap-free Islamic accounts replace conventional overnight interest with holding administration fees.

Currency Conversion

A currency conversion fee applies when trading instruments quoted in a denomination different from the live account's base currency. Conversion transactions occur automatically when closing positions, utilizing dynamic real-time market exchange rates. Separate conversion rates also apply through payment providers when funding in non-supported base currencies.

What Traders Say About Their Costs

Take-profit execution and spread behavior disputed.

Other Options

RoboForex and FP Markets both sit close to PU Prime on pricing, using floating-spread pricing with commissions. RoboForex is compared at 1.3 pips/1.3 pips vs 1.3/1.5 on EUR/USD and GBP/USD, while FP Markets is compared at 1.3 pips/1.3 pips vs 1.28/1.51 on EUR/USD and GBP/USD.

BrokerEUR/USD Avg SpreadGold Avg SpreadWithdrawal FeeCurrency Conversion FeeGBP/USD Avg Spread
PU Prime1.3 pips3 pipsNoYes1.3 pips
RoboForex1.3 pips0.18 pointsYesYes1.5 pips
FP Markets1.28 pips0.24 pointsNoNo1.51 pips

Promotions and Bonuses

4.2/5 avg 4.0

PU Prime provides an active roster of promotional incentives, credit matches, and trader reward schemes, subject to regional jurisdictional boundaries. The flagship incentive is a two-tier deposit bonus designed to bolster account trading margin. Traders receive a 100% credit match on their initial deposit up to a maximum value of $1,000, followed by a 20% credit match on subsequent deposits up to an aggregate cap of $9,000, resulting in a maximum potential bonus allocation of $10,000. The minimum deposit required to qualify for this credit is $20.

This bonus operates strictly as trading credit to support margin requirements and cannot be directly withdrawn. Traders must manually activate the promotion within the Client Portal or mobile app before initiating funding. If an account holder subsequently withdraws any portion of their original principal balance, a proportional amount of the allocated bonus credit is automatically revoked. Additional broker incentives include a volume cashback rebate providing up to $500 per $1,000,000 of closed notional volume, a Refer-A-Friend program yielding cash rewards up to $150, periodic copy trading and live competitions like 'The Great Race', and structured affiliate CPA or Introducing Broker partnerships.

What Traders Say About Their Promotions

Referral bonus removed.

Other Options

SimpleFX and TRADE.com are both relevant promotion alternatives to PU Prime, although the exact overlap differs between them.

BrokerDeposit BonusTrading ContestsWelcome BonusLoyalty Program
PU PrimeYesYesYesNo
SimpleFXYesYesYesNo
TRADE.comYesYesYesNo

Platforms, Apps and Trading Technology

4.9/5 avg 4.5

PU Prime combines industry-standard third-party software with in-house proprietary trading technology to suit diverse technical requirements across desktop, web, and mobile environments.

MetaTrader 4

MetaTrader 4 (MT4) serves as the primary gateway for retail forex and CFD execution. Available on Windows, macOS, web browser, and mobile, MT4 supports 30 native technical indicators, nine charting timeframes, and full algorithmic trading execution through Expert Advisors (EAs). PU Prime links MT4 directly to its multi-asset bridge liquidity, allowing hedging and scalping strategies without dealer desk intervention.

MetaTrader 5

MetaTrader 5 (MT5) expands on MT4 by introducing additional asset capabilities, depth of market displays, 21 timeframes, 38 integrated indicators, an interactive economic calendar, and embedded MQL5 automated scripting. Traders executing multi-asset CFD portfolios across equities and bonds alongside traditional forex benefit from MT5's superior multi-threaded testing environment.

PU WebTrader

PU WebTrader is the broker's proprietary browser-based interface, engineered for rapid setup without requiring local software installation. It features high-definition charts, intuitive order navigation, and straightforward account management. However, PU WebTrader does not natively support automated trading through Expert Advisors or fast one-click execution mechanisms like the MetaTrader suites.

PU Prime App

The PU Prime App delivers complete mobile trade and account management capabilities across iOS and Android smartphones. The application integrates real-time quotes, intuitive order routing, interactive charting packages, analytical risk tools, and streamlined portal deposits and withdrawals.

Mobile App Experience

PU Prime provides dedicated mobile app builds available across global app storefronts, including North America, supporting extensive international languages and built-in security features.

FeatureAndroidiOS
Minimum System RequirementsAndroid 6+iOS 13+
User Rating4.54.6
User Reviews2.95K1.5K
Supported LanguagesEnglish, Arabic, Bulgarian, Dutch, Filipino, French, German, Hindi, Indonesian, Italian, Japanese, Kazakh, Korean, Latvian, Malay, Mongolian, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Spanish, Thai, Traditional Chinese, Turkish, Uzbek, VietnameseEnglish, Arabic, Bulgarian, Dutch, Filipino, French, German, Hindi, Indonesian, Italian, Japanese, Kazakh, Korean, Latvian, Malay, Mongolian, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Spanish, Thai, Traditional Chinese, Turkish, Uzbek, Vietnamese
Tradable AssetsFX, commodities, indices, shares, bonds and ETFsFX, commodities, indices, shares, bonds and ETFs
Biometric AuthenticationNoNo
2-Factor AuthenticationYesYes

Trading Tools

PU Prime supports high-speed execution through a monthly VPS hosting reimbursement scheme. Rather than hosting dedicated servers in-house, the broker permits traders to select an external VPS provider. To qualify for a monthly rebate, clients must deposit at least $1,000 into their live account. Meeting a monthly closed volume of $0.5 million notional earns a $25 reimbursement, while trading $1 million notional yields a $50 refund upon submitting provider invoices through the Client Portal.

Order Execution

PU Prime operates an STP/ECN execution model, funneling client orders directly to external liquidity networks without dealing desk re-quotes. Market execution remains standard, meaning fills occur at the best prevailing market price. However, slippage can occur during periods of extreme illiquidity or sharp news announcements, where final execution prices may deviate from the initial requested order level.

Automated and Copy Trading

Algorithmic automation is fully supported across MT4 and MT5 via Expert Advisors. In addition, institutional entities and advanced traders can connect custom systems, bridge integrations, and proprietary CRM platforms via direct API solutions. For social investors, the broker provides the PU Social platform and dedicated mobile copy-trading app. Traders can open an account with $50 and begin copying individual signal providers with a minimum capital allocation of $25 per trader. Copy settings allow scaling via Equivalent Used Margin, Fixed Lots, or Fixed Multiples, with zero platform subscription fees and provider profit sharing capped up to 50% calculated via the High Water Mark method.

What Traders Say About Their Trading Platforms

App problems and poor service.

Other Options

Admirals and AvaTrade both overlap closely with PU Prime on platform choice, with MT4, MT5, and Web shared in each comparison. Copy trading is available across all three. API trading is available across all three.

BrokerTrading PlatformsCopy TradingAPI TradingProprietary Platform
PU PrimeMetaTrader 4, MetaTrader 5, PU WebTrader, PU Prime AppYesYesYes
AdmiralsMetaTrader 4, MetaTrader 5, MetaTrader WebTrader, Admirals Platform, Admirals mobile app, MetaTrader Supreme Edition, StereoTraderYesYesYes
AvaTradeMetaTrader 4, MetaTrader 5, WebTrader, AvaTrade App, AvaOptions, AvaSocial, DupliTradeYesYesYes

What Can You Trade?

3.6/5 avg 3.4

PU Prime offers a broad selection of over 900 contracts for difference (CFDs) spanning major global asset classes. The portfolio is weighted heavily toward equity shares, supplemented by solid selections of forex pairs, cryptocurrencies, indices, commodities, and bonds. Physical asset ownership is not supported, as all instruments are packaged and executed as leveraged derivative products.

Asset ClassInstrumentsRangeImportant Details
Forex55Focused rangeMajor, minor, and exotic currency pairs available with low floating spreads.
Indices33Focused rangeCovers global stock benchmarks such as the S&P 500, Dow Jones, and DAX.
Commodities22Focused rangeSpans precious metals including Gold and Silver, along with energy contracts like Crude Oil.
Stocks730BroadShare CFDs tracking prominent US, European, and international corporations.
Bonds7Focused rangeGovernment debt securities available with leveraged derivative pricing.
Cryptocurrencies59Focused rangeCFDs on major crypto assets including Bitcoin, Ethereum, and secondary altcoins.

Other Options

VT Markets and Moneta Markets both match PU Prime on overall market breadth (7 of 7 categories). VT Markets is particularly close on stocks (730 vs 800) and cryptocurrencies (59 vs 59). Moneta Markets is particularly close on stocks (730 vs 844) and cryptocurrencies (59 vs 59).

BrokerForexStocksIndicesCommodities
PU Prime557303322
VT Markets408002623
Moneta Markets458442515

Trading Conditions and Risk Management

4.4/5 avg 3.7

Trading conditions at PU Prime feature flexible margin leverage, transparent stop-out policies, and few strategic restrictions, catering effectively to retail discretionary traders and automated systems alike.

Leverage by Asset Class

Maximum available leverage reaches up to 1:1000 on major currency pairs and select gold instruments through global offshore operational entities. However, leverage is strictly capped at 1:30 for retail clients registered under the ASIC regulatory umbrella in Australia. On global accounts using 1:1000 leverage, a mandatory equity tiering rule applies: as soon as an account's equity exceeds $20,000, leverage is automatically scaled down to 1:500. Default account leverage is configured at 1:500 upon opening. Specific asset classes carry lower margin caps, with minor/exotic currencies fixed at 1:20 or 1:10, and commodities, indices, and equities requiring higher margin requirements. During high-impact news releases and extreme market volatility, PU Prime temporarily limits leverage to 1:200 on newly opened positions.

Margin Requirements and Stop-Out Levels

PU Prime establishes clear threshold parameters to manage margin risk. The account margin call is triggered at 50%, prompting automated warnings to replenish funds or close exposed positions. If equity continues to deteriorate, the automated stop-out engine activates at 20% margin level, liquidating open trades systematically to prevent further balance depletion.

Position Limits and Trading Restrictions

The minimum permissible transaction size across all account formats is 0.01 standard lots (or 0.01 micro-lots on Cent accounts). PU Prime maintains an open execution policy: hedging open positions is fully permitted, scalping strategies are welcome, and aggressive trading surrounding major economic news events is allowed across all primary trading platforms.

Risk Protection Features

The broker incorporates negative balance protection across all retail accounts, guaranteeing that traders cannot lose more capital than they have deposited. Standard risk management controls—including stop-loss orders, take-profit limits, and trailing stops—are natively integrated into all desktop, web, and mobile platforms. Guaranteed stop-loss orders are not available.

Regional and Regulatory Differences

Significant operational divergence exists between regulatory jurisdictions. Retail traders onboarding via the Australian ASIC entity operate under standard regulatory guardrails capping maximum leverage at 1:30 and excluding promotional deposit credits. Conversely, traders registered under offshore entities in Mauritius or Seychelles gain access to leverage up to 1:1000, active deposit bonus credits, and trading contests.

What Traders Say About Trading Conditions

Frustrating verification and concerns about stop-loss execution.

Deposits, Withdrawals and Funding

4.2/5 avg 4.0

PU Prime facilitates seamless account funding and capital distribution through a balanced mix of digital wallets, modern mobile payments, cryptocurrency rails, and conventional banking networks. Standard transactions incur no internal broker surcharges.

Making a Deposit

Deposit options at PU Prime include e-wallets, credit solutions, digital assets, and bank wires. Most digital pathways credit accounts instantly, whereas bank-based options require standard clearing intervals.

MethodMinimumProcessing Time
Apple Pay$50Instant
AstroPay$50Instant
B2BinPay$50Instant
Bank Transfer$502–5 business days
Bitwallet$50Instant
Fasapay$50Instant
Neteller$50Instant
Skrill$50Instant
Sticpay$50Instant
Wire Transfer$502–5 business days

While payment methods display a standard minimum of $50, clients opening Cent accounts can deposit as little as $20 through e-wallets and local transfer solutions. International bank wires enforce no strict minimum deposit. PU Prime charges no internal deposit handling fees, though external bank processing charges may be levied by intermediary institutions.

Withdrawing Funds

Capital withdrawals are submitted through the Client Portal and are directed back to the source payment method in accordance with standard AML protocols. Payout requests require prior account verification.

MethodMinimumBroker ProcessingExpected Settlement
Apple Pay40 units of account currencyMethod-specific1–5 business days
AstroPay40 units of account currencyMethod-specificUsually immediate after processing
B2BinPay40 units of account currencyMethod-specificUp to 1 hour
Bank Transfer50 units of account currency for first monthly IBT; 70 for secondAbout 2–5 business days for international bank wire1–3 business days
Bitwallet40 units of account currencyMethod-specificUsually immediate after processing
Fasapay40 units of account currencyMethod-specificUsually immediate after processing
Neteller40 units of account currencyMethod-specificUp to 24 hours
Skrill40 units of account currencyMethod-specificUp to 24 hours
Sticpay40 units of account currencyMethod-specificUsually immediate after processing
Wire Transfer50 units of account currency for first monthly IBT; 70 for secondAbout 2–5 business days for international bank wire1–3 business days

Broker processing time varies by channel: e-wallet transactions are usually processed within 24 hours, cryptocurrency withdrawals settle in under one hour, and international bank wires take approximately two to five business days. The broker reimburses third-party bank fees for your first international bank wire withdrawal of each month; however, subsequent bank wire requests within that same monthly cycle incur a 20-unit processing fee.

What Traders Say About Their Payment Methods

Deposit and withdrawal blocked shortly after funding.

Other Options

FXGT and FXChoice are both close funding alternatives to PU Prime. Withdrawal-method coverage is also similar (10 vs 10). Shared deposit methods include Wire Transfer, Skrill, Neteller. For FXGT, the comparison is closest on deposit-method coverage of 10 vs 10. Shared withdrawal methods for FXChoice and PU Prime include Wire Transfer, Skrill, Neteller.

BrokerDeposit MethodsWithdrawal MethodsVisa Deposit TimeVisa Deposit MinimumMastercard Deposit TimeMastercard Deposit Minimum
PU Prime1010----
FXGT1010Instant–1 hour$5Instant–1 hour$5
FXChoice1510Instant–1 hour$10Instant–1 hour$10

Customer Support Experience

3.5/5 avg 3.5

Customer support is accessible continuously across multiple global communication channels, catering to an international client base across diverse time zones.

How to Contact PU Prime

Traders can connect with customer service representatives via 24/7 live web chat, direct email routing, and dedicated telephone support lines. Assistance is offered across more than a dozen languages, with English desks operating non-stop while regional linguistic assistance aligns with local branch hours.

ChannelAvailabilityHours / Notes
Live ChatAvailable24/7 availability via web interface and mobile application
EmailAvailable[email protected] for general and technical support inquiries
PhoneAvailable+248 4373 105 handling general telephone inquiries
Supported LanguagesMultilingualEnglish, Spanish, French, German, Italian, Portuguese, Chinese, Arabic, Japanese, Thai, Vietnamese, Malay, Tagalog

Support quality is generally effective for resolving routine account queries, setup questions, and verification hurdles. While live chat provides rapid initial feedback and assigned account managers offer helpful onboarding assistance, resolution times can become inconsistent when navigating complex operational investigations or specialized withdrawal escalations.

What Traders Say About Their Support

Excellent, responsive help from account manager Maksym.

Other Options

ThinkMarkets and TMGM both sit close to PU Prime on customer support, with feedback in each comparison described as mixed. With ThinkMarkets, feedback highlights quick responses as a shared strength. With TMGM, feedback highlights quick responses as a shared strength. All three also use the same support schedule (24/7).

BrokerSupport HoursLive ChatPhoneSupport Channels
PU Prime24/7YesYesLive Chat, Email, Phone
ThinkMarkets24/7YesYesLive chat, Email, Phone
TMGM24/7YesYesLive Chat, Email, Phone

Research and Learning Resources

5.0/5 avg 4.2

PU Prime provides an extensive analytical and instructional environment designed to help traders track market movements and build foundational trading competency.

Research Tools

Market research tools are accessible through the web portal and integrated trading applications. Clients can monitor live market data feeds, daily news developments, technical briefings, and real-time market sentiment indicators. An interactive economic calendar tracks global macro data releases, detailing forecast metrics, historical results, and market volatility ratings. In addition, PU Prime equips clients with daily market analysis and video briefings to assist technical and fundamental decision-making around major data announcements.

Education

Educational content is centered around the PU Academy learning portal. The academy contains a multi-tiered syllabus designed for novice and intermediate market participants. Instructional content includes structured educational articles, detailed e-books, video tutorials, platform walkthroughs, and knowledge quizzes to test learning retention. The broker also hosts regular interactive webinars and publishes foundational trading guides detailing technical indicators, charting patterns, and fundamental risk management strategies.

Final Assessment

PU Prime has positioned itself as an adaptable multi-asset CFD brokerage that effectively bridges retail ease-of-use with advanced institutional capabilities. Its regulatory standing spans both high-standard supervision under ASIC in Australia and offshore licensing in Seychelles, Mauritius, Kenya, and South Africa. This corporate configuration allows the broker to offer up to 1:1000 leverage, deposit bonus credits, and flexible funding to international participants, while backing accounts with negative balance protection, Financial Commission coverage up to €20,000, and a private $1,000,000 insolvency policy from Lloyd's of London.

Trading technology is a primary operational asset, offering access to industry staples MetaTrader 4 and MetaTrader 5 alongside the proprietary PU WebTrader and PU Prime mobile apps. For social and algorithmic traders, native copy-trading integration, API connections, and external VPS reimbursement plans provide considerable practical flexibility. However, meaningful trade-offs must be evaluated. Discretionary traders on Standard accounts encounter average floating spreads of 1.3 pips on EUR/USD, while access to competitive raw spreads requires either a $1,000 Prime deposit or a substantial $10,000 capital commitment for the lowest-fee ECN tier. Additionally, in-house web trading software lacks automated EA support, and international high-leverage terms automatically scale down to 1:500 once equity surpasses $20,000. In conclusion, PU Prime is most compelling for international multi-asset CFD traders looking for high leverage, accessible low-entry accounts, and dynamic copy-trading systems within a multi-regulated environment.

Our Review Methodology

Our assessment considers relevant broker specifications, official documentation, regulatory records, pricing information, account and platform information, and third-party trader feedback where specifically required by the review methodology. Descriptive terms and classifications used throughout our reviews, including those relating to leverage and tradable instruments, are based on the criteria and definitions established in our review methodology. Broker conditions can change over time, and reviews reflect the verified operational parameters and regulatory frameworks applicable at the review date.

Trust & safety

Licence number
410681, 20200000388, GB23202672, 8426654-1
KYC verification
Yes
Segregated client funds
Yes
Negative balance protection
Yes

Account conditions

Demo account
Yes
Islamic account
Yes
Hedging allowed
Yes
Scalping allowed
Yes
Support hours
24/7

Customer support

Support channels
Live Chat, Email, Phone
Languages
English, Spanish, French, German, Italian, Portuguese, Chinese, Arabic, Japanese, Thai, Vietnamese, Malay, Tagalog
Headquarters
Suite 201, Level 2, The Catalyst Building, 40 Silicon Avenue, Cybercity Ebene, Mauritius

Bonuses & promotions

  • Deposit BonusYes
  • Welcome BonusYes
  • Loyalty ProgramNo
  • Trading ContestsYes
  • Affiliate ProgramYes

Deposit methods

Apple Pay, AstroPay, B2BinPay, Bank Transfer, Bitwallet, Fasapay, Neteller, Skrill, Sticpay, SWIFT, Wire Transfer

Withdrawal methods

Apple Pay, AstroPay, B2BinPay, Bank Transfer, Bitwallet, Fasapay, Neteller, Skrill, Sticpay, SWIFT, Wire Transfer

Not available in

American Samoa Australia China Cuba Cyprus Guam Iran North Korea Northern Mariana Islands Philippines Puerto Rico Singapore United States Us Virgin Islands

Frequently asked questions

Is PU Prime regulated?

Yes, PU Prime is regulated across multiple jurisdictions. Its entities are authorized and supervised by the Australian Securities and Investments Commission (ASIC), the Financial Sector Conduct Authority (FSCA) in South Africa, the Financial Services Authority (FSA) in Seychelles, the Financial Services Commission (FSC) in Mauritius, and the Capital Markets Authority (CMA) in Kenya.

Is PU Prime considered legitimate?

PU Prime demonstrates legitimate operational status through its regulatory licensing in Australia, South Africa, Mauritius, and Seychelles, as well as a continuous operational history dating back to 2015. Additionally, the broker maintains segregated client bank accounts, provides negative balance protection, and offers coverage up to €20,000 via the Financial Commission alongside an insolvency insurance policy through Lloyd's of London for up to $1,000,000 per client.

What spreads and commissions does PU Prime charge?

Trading costs depend on your chosen account structure. Standard and Cent accounts are commission-free with floating spreads, such as EUR/USD averaging 1.3 pips, whereas the Prime account features raw spreads starting from 0 pips with a $7.00 round-turn commission per lot. The high-tier ECN account also provides raw spreads from 0 pips but reduces the commission to $2.00 round turn per lot.

Which trading platforms does PU Prime support?

PU Prime supports MetaTrader 4 (MT4), MetaTrader 5 (MT5), the proprietary PU WebTrader, and the PU Prime mobile app for iOS and Android. Traders can utilize desktop, web, and mobile environments, although algorithmic trading via Expert Advisors is restricted to the MetaTrader suites.

Does PU Prime provide a demo account?

Yes, PU Prime provides free demo accounts. These practice environments allow traders to test pricing, evaluate trading strategies, and participate in risk-free demo trading contests across supported platforms without financial risk.

Can automated strategies be used at PU Prime?

Yes, automated trading is fully supported through Expert Advisors (EAs) on MetaTrader 4 and MetaTrader 5. Institutional and high-volume traders can also access direct market liquidity via API integrations, and the broker offers a monthly reimbursement program for external VPS hosting based on trading volume.

What is the minimum deposit at PU Prime?

The absolute minimum deposit at PU Prime is $20 for the Cent account. Standard and Islamic Standard accounts require an initial deposit of $50, the Prime account requires $1,000, and the institutional-grade ECN account mandates a minimum of $10,000.

What is the maximum leverage at PU Prime?

The maximum leverage available at PU Prime is 1:1000 on major currency pairs and select gold instruments through its global operating entities. In contrast, retail accounts regulated under ASIC in Australia are limited to 1:30, and high-equity accounts exceeding $20,000 have their leverage automatically lowered to 1:500.

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