Capital.com Rating
- This broker
- Average
Safety and regulation
Opening an account
Fees and commissions
Promotions and bonuses
Platforms and tools
What you can trade
Trading conditions
Deposits and withdrawals
Customer support
Research
Capital.com in Brief
Founded in 2016, Capital.com operates as a multi-regulated CFD broker supervised by tier-1 authorities including the FCA, ASIC, and CySEC, alongside the CMA and SCB. Account opening requires an accessible minimum deposit of $20 when using payment cards or digital wallets, or $50 for bank wire transfers. Trading costs follow a commission-free spread-only model, featuring competitive benchmark spreads such as 0.7 pips on EUR/USD, alongside floating spreads on over 5,000 stock CFDs, indices, commodities, and cryptocurrencies. Retail leverage is capped at 1:30 in adherence to major regulatory frameworks, while eligible professional clients can access up to 1:500. The broker caters to newer and active retail market participants seeking multi-asset derivative exposure through its proprietary trading platform, MetaTrader 4, or direct TradingView integration.
Strong Points
- Extensive regulatory framework spanning tier-1 authorities including the FCA, ASIC, and CySEC
- Commission-free trading model with floating spreads from 0.7 pips on EUR/USD
- Low initial funding threshold of $20 via cards and digital wallets
- Over 5,000 equity CFDs and 550+ cryptocurrency pairs available
- Native integration with TradingView alongside proprietary web and mobile technology
Weak Points
- No in-house Virtual Private Server (VPS) hosting provided
- Non-trading currency conversion fee of 0.7% on cross-currency trades
- Wide range of restricted countries including the United States, Canada, and Belgium
Key Facts About Capital.com
| Feature | Details |
|---|---|
| Founded | 2016 |
| Headquarters | Vasileiou Makedonos 8, KINNIS BUSINESS CENTER, 2nd floor, 3040, Limassol, Cyprus |
| Regulation | ASIC, FCA, CySEC, CMA, SCB |
| Minimum deposit | $20 |
| Typical EUR/USD spread | 0.7 pips |
| Commission | No |
| Platforms | TradingView, MetaTrader 4 |
| Markets | Forex, Indices, Commodities, Stocks, Cryptocurrencies, Others |
| Maximum leverage | 1:500 (Moderate) |
| Demo account | Yes |
| Account types | CFD, Spread betting, 1X |
| Islamic account | Yes |
| Copy trading | Yes |
Safety and Regulation
4.7/5 avg 3.7
Regulatory oversight and client fund security form the core foundation of broker reliability. Capital.com maintains multi-jurisdictional compliance across tier-1 financial centres, subjecting its operational framework, balance sheets, and client fund handling to rigorous statutory guidelines.
Regulatory Licenses and Legal Entities
Capital.com operates across several distinct corporate entities, with each subsidiary licensed to serve specific regional demographics under relevant local regulatory frameworks.
| Jurisdiction | Regulation Explanation | |
|---|---|---|
| United Kingdom | Authorized and regulated by the Financial Conduct Authority (FCA) under licence number 793714. Operates in full compliance with UK financial standards. | |
| Cyprus | Authorized and regulated by the Cyprus Securities and Exchange Commission (CySEC) under licence number 319/17, serving clients across the European Economic Area. | |
| Australia | Regulated by the Australian Securities and Investments Commission (ASIC) under AFSL license number 513393, providing services to retail and wholesale Australian clients. | |
| United Arab Emirates | Licensed and regulated under the Capital Markets Authority (CMA) framework under licence number 20200000176. | |
| Bahamas | Authorized and regulated by the Securities Commission of the Bahamas (SCB) under licence number SIA-F245, serving international clients. |
Client Fund Protection
Capital.com maintains strict segregation of retail client capital from its own corporate working capital. Deposited client funds are held in ring-fenced bank accounts at tier-1 financial institutions. These balances are monitored on a daily basis and cannot be utilized for operational overhead, hedging obligations, or company liquidity needs.
Retail accounts automatically benefit from negative balance protection, guaranteeing that trading losses cannot exceed the deposited balance during volatile gap events. In the event of broker insolvency, UK clients covered by the FCA qualify for statutory compensation through the Financial Services Compensation Scheme (FSCS) up to £85,000. Clients registered under the CySEC entity receive protection via the Investor Compensation Fund (ICF) up to €20,000, which is supplemented by a private insurance policy underwritten by Lloyd's of London covering eligible claims up to $1,000,000. International clients under the SCB entity are likewise protected by a private insurance policy of up to $1,000,000.
Company History and Transparency
Capital.com was founded in 2016 and is headquartered in Limassol, Cyprus, with administrative and technical hubs in the United Kingdom, Australia, Poland, Bulgaria, Lithuania, the UAE, and the Bahamas. The company is a privately held fintech firm controlled by British technology entrepreneur Victor Prokopenya and is not publicly listed on any stock exchange.
Other Options
The regulatory profiles of Pepperstone and IC Markets are both closely aligned with Capital.com. All three carry the same tier-1 classification. Pepperstone overlaps with Capital.com under ASIC and CMA oversight, while IC Markets shares ASIC and CYSEC oversight with it. Investor compensation or comparable coverage is listed in all three profiles.
| Broker | Regulators | Investor Compensation Scheme | Regulatory Jurisdictions | Regulation Tier | Foundation Year |
|---|---|---|---|---|---|
| Capital.com | ASIC, FCA, CySEC, CMA, SCB | Protects client funds up to £85,000 via the FSCS, up to €20,000 via the ICF, and clients are protected by a private insurance policy of up to $1,000,000 | Australia, United Kingdom, Cyprus, United Arab Emirates, Bahamas | tier-1 | 2016 |
| Pepperstone | ASIC, SCB, CySEC, DFSA, SCA, BaFin, CMA, FCA | Eligible retail clients under Pepperstone EU may have ICF protection up to €20,000; U.K. clients may have FSCS cover up to £85,000. | United Kingdom, Cyprus, Australia, Germany, Bahamas, United Arab Emirates, Kenya | tier-1 | 2010 |
| IC Markets | ASIC, CySEC, FSA, SCB | Eligible retail clients of IC Markets (EU) Ltd are covered by Cyprus's ICF up to €20,000. | Seychelles, Bahamas, Cyprus, Australia | tier-1 | 2007 |
Opening an Account With Capital.com
3.9/5 avg 4.2
Capital.com provides a structured digital registration procedure designed to verify client identities in alignment with global regulatory mandates while granting fast platform access.
Who Can Open an Account?
Trading accounts are accessible to individual retail and elective professional traders residing outside restricted territories. Due to regulatory limits, Capital.com does not accept residents from the United States, Canada, Belgium, Afghanistan, Bahamas, Barbados, Belarus, Burkina Faso, Cameroon, Republic of Congo, Democratic Republic of Congo, Cuba, Eritrea, Gibraltar, Guam, Haiti, India, Indonesia, Iran, Iraq, Israel, Japan, Kosovo, North Korea, Libya, Malaysia, Mali, Marshall Islands, Micronesia, Myanmar, New Zealand, Northern Mariana Islands, Palestine, Palau, Philippines, Puerto Rico, Russia, Samoa, Senegal, Singapore, Somalia, South Africa, South Sudan, Sudan, Syria, Turkey, Vanuatu, Venezuela, Yemen, Western Sahara, US Minor Outlying Islands, or US Virgin Islands.
Registration and Verification
Account onboarding is managed completely through the web platform or mobile application. New applicants must fulfill Know Your Customer (KYC) compliance checks before funding or executing live orders. The verification requirements include:
Proof of Identity: A government-issued photo ID such as a valid passport, national identity card, or driver's license.
Proof of Address: A verified document issued within the previous three to six months confirming residential status, such as a utility bill or bank statement.
Document submissions are typically reviewed and approved within a few hours to 48 hours.
Base Currencies and Initial Funding
Accounts can be denominated in 14 base currencies: GBP, EUR, USD, AUD, PLN, NOK, CZK, DKK, HUF, SEK, CHF, MXN, HKD, and AED. Maintaining accounts in your native currency mitigates recurring conversion fees. The initial deposit floor is $20 for credit cards, debit cards, and electronic payment systems, or $50 to $100 for bank wire transfers depending on account geography.
What Traders Say About Their Account Opening
They where helpful they solve the problem as fast as they can didn’t take long they activate my account and verify my documents
Which Account Should You Choose?
Capital.com structures its accounts around specific trading instruments and execution needs, providing CFD accounts, Spread Betting (for eligible UK residents), and dedicated 1X accounts.
| Feature | CFD Account | Spread Betting Account | 1X Account |
|---|---|---|---|
| Minimum Deposit | $20 | $20 | $20 |
| Spreads From | 0.7 pips | 0.7 pips | Variable by instrument |
| Commission | $0 | $0 | $0 |
| Maximum Leverage | 1:500 (Pro) / 1:30 (Retail) | 1:500 (Pro) / 1:30 (Retail) | 1:1 |
| Minimum Trade Size | 0.005 lots (forex 100/500 units) | Instrument-dependent | 0.1 units |
| Platforms | Proprietary, MT4, TradingView | Proprietary, MT4, TradingView | Proprietary |
| Base Currencies | GBP, EUR, USD, AUD, PLN, NOK, CZK, DKK, HUF, SEK, CHF, MXN, HKD, AED | GBP, EUR, USD | GBP, EUR, USD, AUD, PLN, NOK, CZK, DKK, HUF, SEK, CHF, MXN, HKD, AED |
| Swap-Free Available | Yes | No | Yes (exempt by structure) |
| Demo Available | Yes | Yes | Yes |
| Most Suitable For | General retail and active CFD traders | UK tax-free spread betting participants | Unleveraged position holders avoiding overnight fees |
The standard CFD account covers the full spectrum of leveraged instruments with no execution commissions. For residents in the UK, the Spread Betting account replicates this pricing architecture while aligning with local tax frameworks. The specialized 1X account eliminates financial leverage entirely, allowing traders to hold designated stock and crypto positions long-term without recurring overnight funding fees.
Islamic / Swap-Free Account
Capital.com accommodates Muslim traders by providing swap-free Islamic accounts that comply with Shariah financial principles. Overnight rollover fees are eliminated on standard holding periods. Swap-free access is restricted to verified residents of eligible jurisdictions, mainly across the Middle East and Muslim-majority countries. Account holders must first register a standard live profile and submit a conversion request to customer support. While overnight swap interest is waived, fixed administration charges may apply to positions maintained for longer than 24 hours.
What Does It Cost to Trade With Capital.com?
4.0/5 avg 3.5
Capital.com operates primarily as an internal market maker, executing trades without standard ticket commissions and factoring its brokerage compensation entirely into the spread.
Spreads and Commissions
Trading is 100% commission-free, meaning clients incur no flat per-lot charges when opening or closing positions. Spreads are variable and fluctuate in line with underlying market liquidity.
| Instrument | Typical Spread | Commission |
|---|---|---|
| EUR/USD | 0.7 pips | $0 |
| Gold | 0.32 points | $0 |
| S&P 500 | 0.6 points | $0 |
The standard EUR/USD floating spread averages 0.7 pips during active sessions, while GBP/USD typically prints at 0.9 pips. Equity CFDs and cryptocurrencies are traded without commissions, with transaction expenses embedded into the displayed bid-ask spread.
Other Charges
Beyond the trade spread, transaction expenses include financing costs and currency administration charges.
Deposits
Capital.com charges $0 in deposit processing fees across all supported payment methods.
Withdrawals
Withdrawals carry $0 in broker-side fees, regardless of whether funds are remitted via credit cards, bank wire, or electronic wallets.
Inactivity
Capital.com imposes $0 in dormancy or monthly inactivity charges on accounts left unused.
Overnight Positions
Overnight swap adjustments apply daily to leveraged positions held past market settlement hours, calculated on total nominal exposure against benchmark interbank rates (such as SOFR or SONIA) plus an internal administration margin. Leveraged positions closed intraday incur $0 in financing. Furthermore, unleveraged 1:1 CFD and 1X accounts are completely exempt from overnight funding costs on designated shares and cryptocurrencies.
Currency Conversion
A currency conversion fee of 0.7% is applied when trading assets denominated in a currency that differs from the account's selected base currency. Traders can open sub-accounts in different currencies (such as USD, GBP, or EUR) to prevent conversion adjustments.
Other Options
Spreadex and Plus500 both sit close to Capital.com on pricing, using floating-spread pricing without commissions. Spreadex is compared at 0.7/0.9 vs 0.64/1.05 on EUR/USD and GBP/USD, while Plus500 is compared at 0.7/0.9 vs 0.8/1.1 on EUR/USD and GBP/USD.
| Broker | EUR/USD Avg Spread | Inactivity Fee | Withdrawal Fee | Deposit Fee | GBP/USD Avg Spread |
|---|---|---|---|---|---|
| Capital.com | 0.7 pips | No | No | No | 0.9 pips |
| Spreadex | 0.64 pips | No | Yes | Yes | 1.05 pips |
| Plus500 | 0.8 pips | $10 per month after 3 months | No | No | 1.1 pips |
Promotions and Bonuses
4.0/5 avg 4.0
Capital.com does not offer standard global sign-up or welcome bonuses on retail accounts. However, localized promotional campaigns and specific incentive programs are active across select operating entities.
A public regional example features a $50 deposit bonus tied to a minimum deposit of $10 or $100 using designated promotional codes, which requires meeting asset-specific turnover thresholds before credits convert to withdrawable cash. The broker also operates an ongoing Refer-a-Friend program across eligible jurisdictions, granting bonuses between $100 and $200 when a referred client completes identity verification, funds at least $200, and executes three trades. For high-volume traders, a tiered rebate and loyalty scheme provides professional clients with monthly cash rebates of up to 20% on spreads paid. Affiliates and creators can access CPA partnerships offering up to $800 CPA or up to 30% revenue share outside the EU and UK.
Other Options
Elev8 and FXGlory are both relevant promotion alternatives to Capital.com, although the exact overlap differs between them. For Elev8, the percentage-based deposit comparison is 50% deposit bonus vs 50% deposit bonus on each deposit. For FXGlory, the percentage-based deposit comparison is 50% deposit bonus vs 50% deposit bonus (tradable). Max bonus: Standard ($500), Prem.... For Elev8 and Capital.com, neither offers a welcome bonus and both have a loyalty program. For FXGlory and Capital.com, neither offers a welcome bonus. Neither FXGlory nor Capital.com runs trading contests.
| Broker | Deposit Bonus | Trading Contests | Loyalty Program |
|---|---|---|---|
| Capital.com | Yes | No | Yes |
| Elev8 | Yes | Yes | Yes |
| FXGlory | Yes | No | No |
Platforms, Apps and Trading Technology
5.0/5 avg 4.5
Capital.com combines modern proprietary charting and analytics interfaces with proven third-party execution software, allowing market participants to select the trading environment best matched to their technical requirements.
Capital.com Web and Desktop Platform
Capital.com provides a proprietary browser-based trading workstation. Built with modern web standards, it integrates native TradingView charting engines with over 75 technical indicators, drawing toolsets, and multi-chart monitoring views. The proprietary environment includes an AI-assisted analytics suite that tracks user execution history, highlights behavioral tendencies, and flags emotional or loss-chasing patterns.
MetaTrader 4 (MT4)
For traders relying on automated systems, Capital.com connects to MetaTrader 4. The integration provides access to automated Expert Advisors (EAs), custom MQL4 indicators, and automated order logic. Server time operates across UTC+2 and UTC+3.
TradingView Integration
Traders can link their Capital.com brokerage credentials directly into the TradingView web and desktop platform. This integration enables execution directly from TradingView charts, connecting users to advanced social charting, community ideas, and automated alert-to-trade features.
Mobile App Experience
The Capital.com mobile trading application is available across iOS and Android ecosystems, providing live order tracking, complete charting capabilities, and platform-wide account management.
| Feature | Android | iOS |
|---|---|---|
| App | Capital.com: Trading & Finance | Capital.com: Trading & Finance |
| Minimum System Requirements | Android 10+ | iOS 16+ |
| User Rating | 4.4 | 4.7 |
| User Reviews | 78K | 17K |
| Supported Languages | 22 Languages (English, Arabic, Czech, German, Spanish, French, etc.) | 22 Languages (English, Arabic, Czech, German, Spanish, French, etc.) |
| Tradable Assets | 5,000+ markets | 5,000+ markets |
| Biometric Authentication | Yes | Yes |
| 2-Factor Authentication | Yes | Yes |
Trading Tools
Capital.com equips its proprietary platform with integrated live financial news provided by institutional sources including Newsquawk and LSEG. Traders can access pre-market and after-hours trading sessions on select equities. Hedging Mode is available as a configurable trade option, enabling opposing positions on the same asset. Guaranteed stop-loss orders (GSLOs) are available for a defined fee to eliminate execution slippage.
Order Execution
The broker executes retail client orders as an internal market maker via automated dealing systems. In fast-moving or thinly traded market conditions, standard orders can experience positive or negative slippage. Slippage risk can be mitigated on select assets by utilizing paid guaranteed stop-loss orders.
Automated and Copy Trading
Capital.com fully supports API trading via public REST and WebSocket protocols, allowing algorithmic strategies with a rate limitation of 10 requests per second. Although the broker does not offer an in-house copy trading community on its own software, social and copy trading is supported by connecting accounts to MT4 Signals or TradingView alert scripts. Capital.com does not provide native or subsidized VPS hosting; algorithmic traders must deploy their Expert Advisors through external hosting providers.
What Traders Say About Their Trading Platforms
Very good, wonderful platform, effective staff and support
Other Options
CMC Markets and FXCM both overlap closely with Capital.com on platform choice, with MT4 and TradingView shared in each comparison. Copy trading is available across all three. API trading is available across all three.
| Broker | Trading Platforms | VPS Hosting | Copy Trading | API Trading |
|---|---|---|---|---|
| Capital.com | TradingView, MetaTrader 4 | No | Yes | Yes |
| CMC Markets | MetaTrader 4, TradingView | Yes | Yes | Yes |
| FXCM | Trading Station, MetaTrader 4, TradingView Pro | Yes | Yes | Yes |
What Can You Trade?
3.0/5 avg 3.4
Capital.com focuses on multi-asset CFD derivatives, giving traders leveraged long and short exposure across global equities, forex, indices, commodities, and digital currencies without owning the physical underlying asset (physical shares/ETFs are limited to eligible jurisdictions).
| Asset Class | Instruments | Range | Important Details |
|---|---|---|---|
| Forex | 147 | Focused range | Major, minor, and exotic currency pairs traded commission-free. |
| Indices | 48 | Focused range | Cash indices and equity benchmarks across global regions. |
| Commodities | 83 | Focused range | Energy, metals, and agricultural commodity derivatives. |
| Stocks | 5100 | Vast | Extensive global equity coverage across US, European, and Asian exchanges. |
| Bonds | Not Offered | - | Fixed income securities and treasury bonds are not available. |
| Cryptocurrencies | 553 | Broad | Extensive crypto-to-fiat and crypto-cross pairs subject to regional regulations. |
The product suite is notably strong in single-stock CFDs with over 5,100 listings, as well as a large selection of 553 cryptocurrency pairs. However, fixed income products such as bonds are not supported on the platform.
Other Options
eToro and Plus500 both match Capital.com on overall market breadth (6 of 7 categories). eToro is particularly close on stocks (5100 vs 4910) and indices (48 vs 46). Plus500 is also close on indices (48 vs 42).
| Broker | Cryptocurrencies | Stocks | Forex | Commodities |
|---|---|---|---|---|
| Capital.com | 553 | 5100 | 147 | 83 |
| eToro | 150+ | 4910 | 65 | 69 |
| Plus500 | 28 | 1700 | 71 | 32 |
Trading Conditions and Risk Management
4.3/5 avg 3.7
Capital.com structures its trading parameters to balance regulatory safety margins with flexible order handling.
Leverage by Asset Class
Retail leverage is constrained by local regulatory mandates (such as ASIC, CySEC, and FCA limits):
Major Forex Pairs: Up to 1:30
Major Indices & Gold: Up to 1:20
Commodities (excl. Gold) & Non-Major Indices: Up to 1:10
Individual Equity CFDs: Up to 1:5
Cryptocurrencies: Up to 1:2
Elective Professional accounts operating under relevant permissions can unlock leverage up to 1:500 on currency pairs, indices, and commodities, and up to 1:33 on equities. Leverage settings can be checked and manually reduced within platform account settings.
Margin Requirements and Stop-Out Levels
The broker initiates a margin call when account equity drops to 100% of the maintenance margin requirement. If equity deteriorates further to 50% of the required margin, automated stop-out protocols trigger, systematically closing open trades to prevent deeper capital deficits.
Position Limits and Trading Restrictions
Flexible position sizing is supported across all instruments. Minimum trade sizes require 100 or 500 base units in forex, 0.01 units in cryptocurrencies, and 0.1 contracts across equities, indices, and commodities. Scalping is permitted, supported by automated internal routing. Direct hedging is allowed when enabling Hedging Mode within account settings. News trading is supported, backed by integrated feeds from Newsquawk and LSEG.
Risk Protection Features
Retail client accounts are protected by standard negative balance protection, resetting accounts to zero if markets gap past stops. Standard stop-loss and take-profit orders can be configured at zero cost, while guaranteed stop-loss orders (GSLOs) are offered for a fixed fee to ensure execution at the exact pre-selected price level.
Regional and Regulatory Differences
Regulatory frameworks vary by governing jurisdiction. UK (FCA) and European (CySEC) clients are capped at 1:30 leverage, benefit from mandatory negative balance protection, and fall under FSCS (£85,000) or ICF (€20,000) protection plans. Elective professional clients waive regulatory negative balance protection in exchange for access to leverage up to 1:500.
Deposits, Withdrawals and Funding
4.2/5 avg 4.0
Capital.com supports a wide variety of electronic payment channels, bank cards, and wire networks without charging internal deposit or withdrawal commissions.
Making a Deposit
Accounts can be funded via digital methods, cards, or traditional banking. The broker imposes a $0 deposit fee across all funding gateways.
| Method | Minimum | Processing Time |
|---|---|---|
| Airtel | $20 | Immediate |
| Apple Pay | $20 | Immediate |
| Google Pay | $20 | Immediate |
| Maestro | $20 | Immediate |
| Mastercard | $20 | Immediate |
| Neteller | $20 | Immediate |
| Orange Money | $20 | Immediate |
| PayPal | $20 | Immediate |
| Skrill | $20 | Immediate |
| Tether | $20 | Immediate |
| Visa | $20 | Immediate |
| Wire Transfer | $50 | up to 3 business days |
Credit/debit cards and e-wallet transfers credit instantly, while international bank wires typically require up to three business days to clear.
Withdrawing Funds
Capital.com applies $0 in broker-side withdrawal charges. In accordance with anti-money laundering standards, withdrawals are remitted back to the originating funding method.
| Method | Minimum | Broker Processing | Expected Settlement |
|---|---|---|---|
| Maestro | 20 GBP/USD/EUR | Usually handled within 24 hours | Card settlement may take up to 5 business days |
| Mastercard | 20 GBP/USD/EUR | Usually processed within 24 hours | Provider settlement may take up to 5 business days |
| PayPal | 20 EUR/USD/GBP (50 AUD in Australia) | Usually processed within 24 hours | Provider settlement may take up to 5 business days |
| Skrill | 20 EUR/USD/GBP | Usually processed within 24 hours | Provider settlement may take up to 5 business days |
| Visa | 20 GBP/USD/EUR | Usually processed within 24 hours | Provider settlement may take up to 5 business days |
| Wire Transfer | Method/account-currency limit shown at withdrawal | Usually processed within 24 hours | Bank settlement may take up to 5 business days |
Requests are processed by Capital.com's finance department within 24 hours. Electronic wallets typically reflect completed transfers within 1 to 2 hours post-approval, whereas card and bank settlements can take between 1 and 5 business days.
What Traders Say About Their Payment Methods
Their list of financial assets is robust, deposit and withdrawal is smooth, and most importantly, the customer service is incredible. Georgi especially for helping me to promptly handle my lost card issues.
Other Options
FXCM and FOREX.com are both close funding alternatives to Capital.com. Shared deposit methods include Mastercard, Visa, Wire Transfer, while shared withdrawal methods include Mastercard, Visa, Wire Transfer. For FXCM, the comparison is closest on withdrawal-method coverage of 6 vs 6. For FOREX.com, the comparison is closest on withdrawal-method coverage of 6 vs 7.
| Broker | Deposit Methods | Withdrawal Methods | Neteller Withdrawal Time | Neteller Withdrawal Minimum | Apple Pay Deposit Time | Apple Pay Deposit Minimum |
|---|---|---|---|---|---|---|
| Capital.com | 12 | 6 | - | - | Immediate | $20 |
| FXCM | 8 | 6 | Usually processed in 1–2 business days | $0 broker minimum (any amount) | about 1 business day | $50 |
| FOREX.com | 9 | 7 | Usually immediate after approval in supported regions | 100 units of account base currency, or full balance if lower | - | - |
Customer Support Experience
3.8/5 avg 3.5
Capital.com provides multi-channel customer assistance accessible around the clock to resolve technical and operational queries.
How to Contact Capital.com
Client support operates 24/7 and is delivered across four primary communication channels.
| Channel | Availability | Hours / Notes |
|---|---|---|
| Live Chat | Available | 24/7 directly through the website and trading app |
| Available | Instant messaging support for registered clients | |
| Phone | +44 2080893577 | Direct telephone assistance available 24/7 |
| [email protected] | General and technical inquiries |
Support is provided in multiple languages including English, German, Italian, and Spanish. Website documentation and educational materials are translated into 24 languages.
What Traders Say About Their Support
The live chat is very helpful and i’m very glad to be helped from Ms. Antoniya; she really helped me a lot with issues i faced and i’m really happy from this experience.
Other Options
Fusion Markets and BlackBull Markets both sit close to Capital.com on customer support, with feedback in each comparison described as broadly positive. With Fusion Markets, feedback highlights helpful guidance as a shared strength and funding support issues as a shared concern. With BlackBull Markets, feedback highlights helpful guidance as a shared strength. BlackBull Markets also matches Capital.com's support schedule (24/7).
| Broker | Support Hours | Live Chat | Support Languages | |
|---|---|---|---|---|
| Capital.com | 24/7 | Yes | Yes | English, German, Italian, Spanish |
| Fusion Markets | 24/7 | No | Yes | English, Thai |
| BlackBull Markets | 24/7 | Yes | Yes | English, Spanish, French, German, Italian, Portuguese, Chinese, Japanese, Korean, Arabic, Thai, Vietnamese, Bahasa |
Research and Learning Resources
3.8/5 avg 4.2
Capital.com offers an integrated suite of market research and educational materials directly within its web, mobile, and external platform ecosystems.
Research Tools
The platform features integrated live market news streaming institutional updates through partnerships with Newsquawk and LSEG. Pre-market and after-hours coverage offers commentary and price tracking on corporate earnings events outside standard exchange hours. In addition, the proprietary platform embeds technical indicators and TradingView charting to assist chart analysis.
Education
Educational content is divided into structured modules, covering Trading Essentials, market guides, risk-management tutorials, comprehensive courses, and a trading glossary. The broker also provides Investmate, an AI-assisted dedicated mobile application tailored for beginners. Investmate delivers bite-sized interactive lessons and quizzes designed to build fundamental market literacy.
Final Assessment
Capital.com presents a well-rounded offering built upon strict tier-1 regulation from authorities including the FCA, ASIC, and CySEC. Operating primarily as an internal market maker, the broker eliminates ticket commissions across all asset classes, providing floating spreads from 0.7 pips on EUR/USD alongside negative balance protection and low initial funding thresholds starting at $20.
Its technical offering is a core strength, combining an intuitive proprietary web platform with mobile apps, MetaTrader 4 support, and full TradingView integration. Asset breadth is particularly strong in single-stock CFDs, exceeding 5,100 instruments, alongside more than 550 cryptocurrency pairs. However, certain trade-offs exist: fixed-income assets like bonds are entirely absent, non-trading expenses include a 0.7% currency conversion fee on cross-currency trades, and algorithmic traders must source VPS hosting externally. For retail traders seeking accessible, commission-free multi-asset CFD trading across modern charting platforms, Capital.com provides a competitive and transparent trading environment.
Our Review Methodology
Our assessment considers relevant broker specifications, official documentation, regulatory records, pricing information, account and platform information, and third-party trader feedback where specifically required by the review methodology. Descriptive terms and classifications used throughout our reviews, including those relating to leverage and tradable instruments, are based on the criteria and definitions established in our review methodology. Broker conditions can change over time, and reviews reflect the verified operational parameters and regulatory frameworks applicable at the review date.
Trust & safety
- Licence number
- 10506220
- KYC verification
- Yes
- Segregated client funds
- Yes
- Negative balance protection
- Yes
Account conditions
- Demo account
- Yes
- Islamic account
- Yes
- Hedging allowed
- Yes
- Scalping allowed
- Yes
- Support hours
- 24/7
Customer support
- Support channels
- WhatsApp, Live chat, Phone, Email
- Languages
- English, German, Italian, Spanish
- Headquarters
- Vasileiou Makedonos 8, KINNIS BUSINESS CENTER, 2nd floor, 3040, Limassol, Cyprus
Bonuses & promotions
- Deposit BonusRegional promo-code bonus; current public example: $50 bonus with a $10 minimum deposit
- Welcome BonusNo
- Loyalty ProgramYes
- Trading ContestsNo
- Affiliate ProgramYes
Deposit methods
Airtel, Apple Pay, Google Pay, Maestro, Mastercard, Neteller, Orange Money, PayPal, Skrill, Tether, Visa, Wire Transfer
Withdrawal methods
Maestro, Mastercard, PayPal, Skrill, Visa, Wire Transfer
Not available in
Frequently asked questions
Is Capital.com regulated?
Yes, Capital.com operates under multi-jurisdictional regulation, holding licenses with the Financial Conduct Authority (FCA) in the United Kingdom, the Australian Securities and Investments Commission (ASIC), the Cyprus Securities and Exchange Commission (CySEC), the Capital Markets Authority (CMA) in Kenya, and the Securities Commission of the Bahamas (SCB).
Is Capital.com considered legitimate?
Capital.com has maintained operations since 2016 under strict tier-1 supervisory bodies including the FCA and ASIC. It provides ring-fenced client fund segregation at reputable banking institutions, negative balance protection for retail traders, and compensation coverage under schemes like the FSCS and ICF, alongside private Lloyd's of London insurance up to $1,000,000 for eligible accounts.
What spreads and commissions does Capital.com charge?
Capital.com utilizes a spread-only pricing model with $0 commission across all asset classes. Spreads are floating, with standard average figures measuring 0.7 pips on EUR/USD, 0.9 pips on GBP/USD, 0.32 points on Gold, and 0.6 points on the S&P 500 index CFD.
Which trading platforms does Capital.com support?
Clients can trade through Capital.com's proprietary web-based platform and dedicated mobile apps for iOS and Android. Additionally, the broker offers full external integration with MetaTrader 4 (MT4) and TradingView.
Does Capital.com provide a demo account?
Yes, Capital.com provides a functional demo account that mirrors live market conditions and platform features, allowing traders to practice strategies or test API setups without committing capital.
Can automated strategies be used at Capital.com?
Yes, automated trading is supported via MetaTrader 4 using Expert Advisors (EAs) and through a dedicated public REST and WebSocket API capped at 10 requests per second. However, traders requiring low-latency VPS hosting must arrange a third-party server independently.
What is the minimum deposit at Capital.com?
The minimum deposit is $20 (or equivalent in EUR/GBP) when funding via debit or credit cards, Apple Pay, Google Pay, or electronic wallets. For bank wire transfers, the minimum deposit requirement rises to $50 (or $100 depending on regional account terms).
What is the maximum leverage at Capital.com?
Standard retail accounts are subject to regulatory caps offering maximum leverage up to 1:30 on major forex pairs. Traders who qualify and register as elective professional clients can obtain maximum leverage of up to 1:500 on select instruments.
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