A little research. A better decision. Meet our review process

FXTM Review 2026

3.8 ★

Visit

FXTM Rating

  • This broker
  • Average
Safety and regulation

Safety and regulation

Opening an account

Opening an account

Fees and commissions

Fees and commissions

Promotions and bonuses

Promotions and bonuses

Platforms and tools

Platforms and tools

What you can trade

What you can trade

Deposits and withdrawals

Deposits and withdrawals

Customer support

Customer support

Research

Research

Overview

Established in 2011 and headquartered in Mauritius, FXTM operates as an ECN broker offering trading across forex, indices, commodities, and stock CFDs. The broker accommodates different capital levels by setting an accessible $10 minimum deposit on its Micro account alongside $200 tiers for standard and Advantage profiles, while providing floating leverage scaling up to 1:3000 for international retail accounts subject to dynamic margin adjustments. Trading technology is centred on the MetaTrader 4 and MetaTrader 5 suites in addition to the proprietary FXTM Trader mobile app, featuring copy trading via FXTM Invest alongside automated Expert Advisor compatibility, though direct retail API connectivity is absent. Holding regulatory licenses across Mauritius, Kenya, and South Africa, FXTM serves beginner and experienced retail market participants seeking flexible trade sizing and high leverage, balanced against variable floating spreads and specific transaction charges.

Strong Points

  • Low barrier to entry with a minimum deposit of just $10 on Micro accounts
  • High maximum floating leverage reaching up to 1:3000 for eligible international accounts
  • Comprehensive trading software support featuring MetaTrader 4, MetaTrader 5, and the FXTM Trader app
  • Integrated copy and social trading through the proprietary FXTM Invest program
  • Full support for automated Expert Advisors, scalping, hedging, and news trading strategies

Weak Points

  • No standalone retail REST or FIX API trading connectivity
  • Inactivity fee of $5 per month applied after six months of dormancy
  • Flat $3 processing fee charged on deposits and withdrawals below $30
  • Tradable product lineup excludes bonds and cryptocurrencies

Key Facts About FXTM

Feature Details
Founded 2011
Headquarters 5th Floor, NEX Tower, Rue du Savoir, Cybercity, Ebene 72201, Mauritius
Regulation FCA, CMA, FSCA, FSC, CySEC
Minimum deposit $10
Typical EUR/USD spread 2.1 pips
Commission Yes
Platforms FXTM App, MetaTrader 4, MetaTrader 5
Markets Forex, Indices, Commodities, Stocks, Cryptocurrencies
Maximum leverage 1:3000 (Ultra High)
Demo account Yes
Account types Edge, Micro, Advantage, Advantage Plus, Advantage Stocks
Islamic account Yes
Copy trading Yes

Safety and Regulation

4.8/5 avg 3.7

FXTM operates across several international jurisdictions under licensed corporate entities supervised by local financial conduct authorities. Operating entities maintain regulatory compliance under tier-1 and regional supervisory regimes, adapting their operational standards, permitted retail leverage limits, and statutory protections according to the local legal framework.

JurisdictionRegulation Explanation
MauritiusRegulated by the Financial Services Commission (FSC) under license number C113012295. Serves global and international retail clientele from its primary operational base.
KenyaRegulated by the Capital Markets Authority (CMA) under non-dealing online foreign exchange broker license number 135, overseeing East African market participants.
South AfricaAuthorized by the Financial Sector Conduct Authority (FSCA) under FSP license number 50320, governing financial intermediary services for regional South African traders.

Client Fund Protection

Client security procedures at FXTM include mandatory segregation of customer balances from the brokerage's operational capital. Deposited client funds are held separately within tier-one banking institutions, ensuring that retail money cannot be used to settle corporate obligations or operational expenses in the event of company insolvency.

Retail accounts across standard global entities are covered by negative balance protection. This risk-management mechanism ensures that rapid market movements or weekend opening price gaps cannot drive an account balance below zero, capping potential trading losses strictly to deposited funds. Regarding investor compensation, there is no verified statutory investor compensation scheme covering the primary Mauritius operating entity, meaning that access to independent compensation funds is determined entirely by the legal jurisdiction under which a client is registered.

Company History and Transparency

FXTM was founded in 2011 and operates as a privately held brokerage firm. Corporate headquarters are situated at 5th Floor, 355 NEX Tower, Rue du Savoir, Cybercity, Ebene 72201, Mauritius, with additional physical and administrative offices maintained across Cyprus, the United Kingdom, the Solomon Islands, and Jordan. The firm is not publicly traded on any stock exchange, meaning it does not publish regular public financial disclosures or shareholder reports, relying instead on regulatory compliance audits conducted by its respective oversight authorities.

What Traders Say About FXTM Safety

A trustworthy broker for Indian forex traders.

Other Options

The regulatory profiles of IronFX and HF Markets are both closely aligned with FXTM. All three carry the same tier-1 classification. IronFX overlaps with FXTM under CYSEC and FCA oversight, while HF Markets shares CMA and CYSEC oversight with it. Client-fund segregation and negative balance protection are also common to all three.

BrokerRegulatorsInvestor Compensation SchemeRegulatory JurisdictionsRegulation TierFoundation Year
FXTMFCA, CMA, FSCA, FSC, CySECNo verified statutory investor compensation scheme for the Mauritius entity; protections depend on the operating entity.Mauritius, Kenya, South Africatier-12011
IronFXCySEC, FCA, FSCA, FSCEligible retail clients of the CySEC entity may be covered by the Investor Compensation Fund up to €20,000.United Kingdom, Cyprus, South Africa, British Virgin Islandstier-12010
HF MarketsCySEC, FCA, DFSA, FSCA, FSA, CMA--tier-12010

Opening an Account With FXTM

4.0/5 avg 4.2

Who Can Open an Account?

FXTM accepts retail traders, professional investors, and corporate entities globally, subject to international financial compliance regulations. Due to strict legal and regulatory restrictions, the broker does not onboard residents or citizens from several countries, including the United States, Mauritius, Japan, Canada, Haiti, Iran, Suriname, North Korea, Puerto Rico, Cyprus, Iraq, Syria, Cuba, Belarus, Myanmar, Russia, India, New Zealand, and Hong Kong.

Registration and Verification

Opening an account requires completing an initial digital application through the broker's website or mobile app, followed by mandatory Know Your Customer (KYC) identity verification in accordance with global Anti-Money Laundering (AML) standards. Live trading account activation and payment processing require the submission of clear verification documents:

  • Proof of Identity: A valid color copy of a government-issued passport, national identity card, or driver's license.
  • Proof of Residence: A utility bill (covering electricity, gas, or water) or a formal bank statement displaying the applicant's full legal name and current residential address, dated within the preceding 3 to 6 months.
  • Financial Profile: Tax Identification Number (TIN) where applicable, alongside an assessment questionnaire regarding trading background and financial risk tolerance.

The document verification process is generally reviewed and finalized by the back-office team within 24 hours of submission.

Base Currencies and Initial Funding

Trading accounts at FXTM can be denominated in several base currencies, including USD, EUR, GBP, AED, USC (US cents), and EUC (Euro cents). The availability of cent-denominated currencies enables precise position sizing on low-capital balances. Entry-level funding starts at $10 for Micro account profiles, whereas standard ECN structures like the Advantage and Advantage Plus accounts require an initial minimum deposit of $200.

What Traders Say About Their Account Opening

i have opened an account with another broker, and did all of this within 2 hours only while fxtm is in lala land

Which Account Should You Choose?

FXTM structures its trading accounts to accommodate various trading volumes, experience levels, and execution preferences. The catalog spans entry-level micro tiers, direct ECN spread accounts, and dedicated stock CFD solutions.

FeatureMicroAdvantageAdvantage PlusAdvantage StocksEdge
Minimum Deposit$10$200$200$200$50
Spreads From1.5 pips0 pips1.5 pipsFrom 4 cents0.9 pips
Commission$0Approx. $3.50 per lot$00.02% per side (US Stocks)$0
Maximum LeverageUp to 1:3000Up to 1:3000Up to 1:30001:1Up to 1:500 (floating)
Minimum Trade Size0.01 lots0.01 lots0.01 lots0.01 lots0.01 lots
PlatformsMT4, FXTM AppMT4, MT5, FXTM AppMT4, MT5, FXTM AppMT5FXTM proprietary web/mobile platform
Base CurrenciesUSD, EUR, GBP, USC, EUCUSD, EUR, GBPUSD, EUR, GBPUSD, EUR, GBPUSD, EUR, GBP, AED
Swap-Free AvailableYesYesYesYesYes
Demo AvailableYesYesYesYesYes
Most Suitable ForBeginners testing micro lotsScalpers and high-volume day tradersTraders preferring all-in spreadsEquity CFD investorsExperienced traders seeking customized conditions

The primary differentiation among retail accounts centers on pricing methodology and entry capital. The Micro Account requires only $10 to open and utilizes cent currencies alongside commission-free pricing, making it appropriate for beginners focused on capital preservation. The Advantage Account operates on a raw-spread model starting from 0 pips paired with a fixed commission of approximately $3.50 per standard lot, which provides lower overall transaction expenses for high-frequency day traders and scalpers. Conversely, the Advantage Plus Account eliminates direct trading commissions in exchange for wider floating markups, catering to traders who prefer all-inclusive spread costs without calculating separate ticket fees.

Islamic / Swap-Free Account

FXTM provides swap-free Islamic trading accounts tailored to comply with Sharia financial principles. When activated via the client portal, overnight rollover interest fees are eliminated on standard positions. Positions enjoy a grace period of seven consecutive days without overnight fees, after which a fixed daily administrative charge is applied depending on the asset traded. Exotic currency pairs are excluded from swap-free status to mitigate market-carrying risks.

What Traders Say About Their Account Types

They advertise advantage account as a spread zero account with the charge.

What Does It Cost to Trade With FXTM?

2.4/5 avg 3.5

Spreads and Commissions

FXTM utilizes a floating spread pricing model that adjusts continuously to underlying liquidity across global market sessions. Depending on the selected account type, pricing either incorporates an all-inclusive spread markup or pairs near-zero raw interbank spreads with a transparent fixed commission per traded contract.

InstrumentTypical SpreadCommission
EUR/USD2.1 pips$0 (Micro / Advantage Plus) / $3.50 per lot (Advantage)
Gold0.38 points$0 (Micro / Advantage Plus) / $3.50 per lot (Advantage)
S&P 5001 points$35 per million notional

On standard commission-free accounts, the average spread on major currency pairs settles around 2.1 pips for EUR/USD and 2.5 pips for GBP/USD, whereas the Advantage Account offers spreads starting as low as 0 pips during active trading sessions. Equity trading through MetaTrader 5 on US stock CFDs incurs an asset-specific commission calculated at 0.02% per side, subject to a minimum charge of $0.01 per trade. Cash index CFDs operate under a notional commission structure calculated at $35 per million traded.

Other Charges

Deposits

Deposits of $30 or greater do not incur any internal processing commissions from FXTM. However, any transaction processed below the $30 threshold (or equivalent currency value) is subject to a flat fee of $3. Independent intermediary banking networks and payment providers may also apply third-party transaction fees.

Withdrawals

Withdrawal fees depend on the selected payment method and withdrawal size. Small withdrawals below $30 incur a flat $3 processing deduction. Credit and debit card withdrawals carry a transaction fee of approximately €2, while international bank wire transfers incur higher fees up to €30. Furthermore, an inactivity penalty of 3% or applicable bank charges can be assessed on withdrawals requested without any prior trading activity following a deposit.

Inactivity

FXTM levies an inactivity fee of $5 per month (or equivalent in GBP/EUR, rising up to $10 depending on regional entity rules) on dormant accounts. This fee takes effect following a grace period of six months (180 days) without any trading, deposit, or withdrawal activity, and continues monthly until trading resumes or the available balance reaches zero.

Overnight Positions

Leveraged positions held open across the daily market close (5:00 PM New York time) incur overnight financing swap fees based on prevailing interbank interest rate differentials. A triple-swap rate is charged on Wednesday evenings to account for weekend settlement. Traders operating under swap-free Islamic account status are exempt from rollover interest for an initial seven-day grace period.

Currency Conversion

A currency conversion markup is applied whenever account deposits, withdrawals, or asset trades are denominated in a currency different from the account's base denomination (USD, EUR, GBP, AED, USC, or EUC). Conversion rates are updated daily within the client portal, and external card processors may assess additional conversion fees on non-matching transfers.

What Traders Say About Their Costs

They advertise advantage account as 0.0 spreads but in reality there are spreads and need to pay commission fees on top of that.

Other Options

Swissquote and eToro both sit close to FXTM on pricing, using floating-spread pricing with commissions. All three charge an inactivity fee.

BrokerEUR/USD Avg SpreadInactivity FeeGold Avg SpreadDeposit FeeGBP/USD Avg Spread
FXTM2.1 pips$5 per month after 3 months0.38 pointsYes2.5 pips
Swissquote1.8 pips10 units of the base currency per month after 6 months0.725 pointsYes2 pips
eToro1.42 pips$10 per month after 12 months4.62 pointsNo2.38 pips

Promotions and Bonuses

3.7/5 avg 4.0

FXTM provides promotional incentives for retail traders, though availability, structure, and terms are governed by regional entity regulations. The standard global offering includes a 100% Welcome Deposit Bonus matching initial funding up to $500 in reward credits using promotional code HELLOFXTM, which requires accumulating a designated volume of Tier Points to convert into withdrawable cash. The broker also runs a 30% deposit match bonus capped between $200 and $300 on eligible forex, commodities, and precious metals trading. Ongoing participation is facilitated through the FXTM Rewards loyalty program, which awards redeemable Reward Points and volume-based Tier Points, alongside the FXTM Trader Cup competition offering weekly live prize pools exceeding $4,000. FXTM does not offer no-deposit bonuses, and clients residing in strictly regulated jurisdictions may be excluded from bonus campaigns.

What Traders Say About Their Promotions

I forgot to insert the Bonus code durring my initial deposit. Though I was quite excited that that i was going to recieve the 500usd welcome bonus

Other Options

Alpari and AvaTrade are both relevant promotion alternatives to FXTM, although the exact overlap differs between them. For Alpari, the percentage-based deposit comparison is 30% deposit bonus vs 30% up to $500. For AvaTrade, the percentage-based deposit comparison is 30% deposit bonus vs 30%-100% up to $10,000.

BrokerDeposit BonusTrading ContestsLoyalty ProgramWelcome Bonus
FXTMYesYesYesYes
AlpariYesYesYesYes
AvaTradeYesYesYesYes

Platforms, Apps and Trading Technology

4.5/5 avg 4.5

MetaTrader 4

MetaTrader 4 (MT4) serves as FXTM's primary platform for forex and CFD execution, available as a downloadable desktop application for Windows, a web-based trading terminal, and dedicated mobile apps. The platform supports standard technical charting, interactive indicators, customizable timeframe layouts, and one-click trading. Algorithmic traders can develop, backtest, and compile custom indicators and Expert Advisors using the integrated MQL4 programming language and MetaEditor development environment.

MetaTrader 5

MetaTrader 5 (MT5) provides an expanded environment for multi-asset trading, supporting expanded market depth, advanced pending order types, and direct CFD trading on US equities. The platform features enhanced charting indicators, native economic calendar integration, and improved backtesting capabilities through the MQL5 framework. Fast execution speeds on MT5 operate without minimum distance restrictions on stop and limit orders, making the platform effective for news trading and automated high-frequency strategies.

FXTM Trader App

The proprietary FXTM Trader App is available as a free mobile download for Android and iOS devices, providing mobile account management and execution across more than 250 financial instruments. The application delivers real-time streaming market quotes, native charting analysis tools, one-click trade execution, and full synchronization with MT4 accounts alongside the MyFXTM administrative portal.

Mobile App Experience

Information on this area is not publicly disclosed.

Trading Tools

FXTM provides supplementary trading tools designed to assist market analysis and algorithmic execution. Clients can access virtual private server (VPS) hosting via partnerships with specialized providers such as FXVM, ForexVPS365, and FXSVPS, providing low-latency server connections for automated trading uninterrupted by local power or network outages. News-driven traders benefit from integrated market analysis and Acuity sentiment gauges, while the client dashboard provides daily conversion tables and margin calculators.

Order Execution

FXTM operates an ECN execution model delivering rapid order fulfillment averaging approximately 50 milliseconds on core accounts. Orders are executed against available market liquidity at market prices. In fast-moving, volatile, or illiquid market conditions—such as during high-impact macroeconomic news releases and weekend gaps—slippage can occur, resulting in orders being filled at the next best available price, which may be better or worse than the requested price level.

Automated and Copy Trading

Automated trading is supported via MetaTrader 4 and MetaTrader 5 using Expert Advisors, while copy trading is facilitated through the proprietary FXTM Invest program. FXTM Invest allows inexperienced investors to automatically mirror the strategies of vetted Strategy Managers. Investors maintain control over their allocated capital, can exit positions at any time, and pay a performance fee of up to 20% only when trades yield net profits. Strategy replication requires a starting investment ranging from $10 to $200 depending on regional account rules. Direct standalone REST or FIX API trading connectivity is not supported for retail clients.

What Traders Say About Their Trading Platforms

The app design it's still in basic styles, beside the signals and spreeds for XauUsd are not smoothly go with margin call go up hight at risk hours.

Other Options

FXGT and Libertex both overlap closely with FXTM on platform choice, with MT4 and MT5 shared in each comparison. Copy trading is available across all three. None of the three offers API trading.

BrokerTrading PlatformsVPS HostingCopy TradingProprietary Platform
FXTMFXTM App, MetaTrader 4, MetaTrader 5YesYesYes
FXGTFXGT Trader, FXGT App, MetaTrader 4, MetaTrader 5YesYesYes
LibertexLibertex, MetaTrader 4, MetaTrader 5NoYesYes

What Can You Trade?

3.1/5 avg 3.4

FXTM offers a focused multi-asset catalog spanning four primary CFD asset classes: forex, equity indices, spot commodities, and individual equities. Tradable products are offered exclusively as Contracts for Difference (CFDs), meaning traders speculate on price movements without taking physical delivery or legal ownership of the underlying assets. While forex and share coverage provide practical breadth, fixed-income bonds and cryptocurrencies are omitted entirely from the broker's asset registry.

Asset ClassInstrumentsRangeImportant Details
Forex60Focused rangeMajor, minor, and exotic currency pairs available across all standard account types.
Indices11Focused rangeCash and benchmark index CFDs tracking major global equity markets with notional commission pricing.
Commodities3Focused rangeSpot energy and precious metal contracts including Spot Gold (XAU/USD) and Silver.
Stocks172Focused rangeUS equity CFDs traded via MetaTrader 5 with a 0.02% commission per side.
BondsNot Offered-Fixed income instruments and government bonds are not available.
CryptocurrenciesNot Offered-Digital assets and crypto derivatives are not supported on the trading platform.

Other Options

IronFX and Elev8 are both close alternatives to FXTM in terms of tradable-market coverage. IronFX matches FXTM's market breadth (4 of 7 categories). Elev8 has similar overall breadth (4 vs 5 categories). IronFX is also close on stocks (172 vs 141). Elev8 is particularly close on stocks (172 vs 150) and forex (60 vs 52). Neither IronFX nor FXTM offers bonds.

BrokerCryptocurrenciesCommoditiesForexStocks
FXTMNot Offered-60172
IronFXNot Offered-80141
Elev834552150

Trading Conditions and Risk Management

avg 3.8

Leverage by Asset Class

FXTM provides floating leverage that scales according to asset class, regional entity regulation, and position exposure. Under the global Mauritius entity, maximum retail leverage on major forex pairs reaches up to 1:3000. Spot metals and minor forex pairs scale to a maximum of 1:500, whereas commodity, index, and exotic equity CFDs are capped within tighter brackets ranging between 1:50 and 1:10. Leverage is dynamically adjusted downward as account volume exposure increases. Furthermore, regulatory limits cap retail leverage at 1:400 across all accounts in Kenya and 1:30 for retail clients in strictly regulated regions like the UK and EU.

Margin Requirements and Stop-Out Levels

Trading accounts operate with an 80% margin call alert and a 50% stop-out level. When account margin level drops to 80%, the system alerts the trader to adjust positions or deposit additional capital. If equity continues to decline and reaches 50% of required margin, automated stop-out mechanisms liquidate open positions sequentially to prevent further account deficits. FXTM also implements Dynamic Margin Requirements (DMR) during major economic news events, weekends, and public holidays, temporarily reducing maximum available leverage down to 1:200 to mitigate volatility risks.

Position Limits and Trading Restrictions

The minimum trade size across FXTM platforms is 0.01 standard lots, accommodating flexible risk management for small accounts. FXTM places no operational restrictions on high-frequency trading styles; scalping, hedging, and news trading strategies are fully permitted. Hedging functionality is enabled on MT4 and MT5, featuring a close-by option that allows opposing positions on the same instrument to be closed against each other to minimize overall closing costs.

Risk Protection Features

Risk mitigation is supported by default negative balance protection across standard retail accounts, guaranteeing that trading balances cannot decline below zero during extreme volatility or market gapping. Platform execution includes standard take-profit and stop-loss orders, one-click execution controls, and pre-trade margin calculations. Guaranteed stop-loss orders (GSLOs) are not offered.

Regional and Regulatory Differences

Operational conditions vary significantly depending on the operating entity holding the client's account. International traders registered under the Mauritius FSC entity access maximum floating leverage up to 1:3000 alongside promotional deposit bonuses and live contests. In contrast, accounts supervised by regional regulators such as the CMA in Kenya operate with leverage capped at 1:400 and without retail bonus structures, reflecting local financial market compliance standards.

What Traders Say About Trading Conditions

I haven't seen this kind of slippage on other platforms.

Deposits, Withdrawals and Funding

3.3/5 avg 4.0

Making a Deposit

Funding an FXTM account can be accomplished through credit cards, international wire transfers, e-wallets, and major cryptocurrencies. Base account deposits are supported across USD, EUR, GBP, AED, USC, and EUC denominations, and internal fees are waived on standard deposits of $30 or more.

MethodMinimumProcessing Time
Bitcoin$10Instant
Ethereum$10Instant
Mastercard$10Instant
Neteller$10Instant
Skrill$10Instant
Visa$10Instant
Wire Transfer$101–5 business days

Card and digital wallet transactions process almost immediately, allowing rapid deployment of trading capital, whereas bank wire transfers require standard interbank processing times between 1 and 5 business days. Depositing under $30 incurs an internal commission of $3, and currency conversions apply when depositing funds outside the chosen account base currency.

Withdrawing Funds

Withdrawals must be requested through verified payment channels registered in the account holder's name, adhering strictly to global AML guidelines prohibiting third-party payouts.

MethodMinimumBroker ProcessingExpected Settlement
BitcoinNo mandatory broker minimum ($0)FXTM releases withdrawals within 24 business hoursVariable network confirmation time
EthereumNo mandatory broker minimum ($0)FXTM releases withdrawals within 24 business hoursVariable network confirmation time
MastercardNo mandatory broker minimum ($0)About 3–5 business days3–5 business days
NetellerNo mandatory broker minimum ($0)Usually instant after processingImmediate
SkrillNo mandatory broker minimum ($0)Usually instant after processingImmediate
VisaNo mandatory broker minimum ($0)About 3–5 business days3–5 business days
Wire TransferNo mandatory broker minimum ($0)Usually 1–5 business days depending bank/wire route1–5 business days

While FXTM does not impose a mandatory minimum withdrawal amount, transactions below $30 incur a flat $3 processing fee. Additional method-specific fees apply, including approximately €2 on debit and credit card payouts and up to €30 on bank wire transfers. E-wallet payouts via Neteller and Skrill settle immediately once released by the back office, while card and banking payouts typically take 3 to 5 business days to clear.

What Traders Say About Their Payment Methods

Deposit and withdrawal take too long time, trade spreads gap less.

Other Options

OEXN and SquaredFinancial are both close funding alternatives to FXTM. Shared deposit methods include Mastercard, Visa, Wire Transfer. For OEXN, the comparison is closest on deposit-method coverage of 7 vs 8 and withdrawal-method coverage of 7 vs 8. For SquaredFinancial, the comparison is closest on deposit-method coverage of 7 vs 7 and withdrawal-method coverage of 7 vs 7.

BrokerDeposit MethodsWithdrawal MethodsTether Withdrawal TimeTether Withdrawal MinimumEthereum Withdrawal TimeEthereum Withdrawal Minimum
FXTM77--FXTM releases withdrawals within 24 business hoursNo mandatory broker minimum ($0)
OEXN88Internal processing within 24 hours$50Internal processing within 24 hours$50
SquaredFinancial77Finance-team processing can be within about 30 minutes$100--

Customer Support Experience

3.7/5 avg 3.5

How to Contact FXTM

FXTM provides customer support coverage throughout the standard trading week, extending into limited operational hours during the weekend. Traders can contact the support desk via live chat, email, and direct telephone across multiple supported languages.

ChannelAvailabilityHours / Notes
Live ChatMon–Fri 24 hours; Sat 11:00–16:00, Sun 12:00–20:00 (GMT+2/GMT+3)Accessible via the official website and client portal
EmailMon–Fri 03:00–20:00 UTC; Sat–Sun 07:00–11:00 UTC[email protected] for account, funding, and technical inquiries
PhoneMon–Fri 24 hours (Regional variations apply)+44 20 3734 1025; UK branch operates Mon–Fri 06:00–16:00 UK time

Assistance is offered in multiple international languages, including English, Spanish, Arabic, Chinese Simplified, Chinese Traditional, Thai, Vietnamese, and Korean. Support channels handle inquiries relating to client onboarding, verification status, trading platform troubleshooting, and payment tracking.

What Traders Say About Their Support

Worst service, no response from mails & no live chat service available with customer service agent

Other Options

SquaredFinancial and Doo Prime both sit close to FXTM on customer support, with each comparison marked by recurring resolution concerns. With SquaredFinancial, feedback highlights withdrawal resolution issues as a shared concern. With Doo Prime, feedback highlights funding support issues as a shared concern. SquaredFinancial also matches FXTM's support schedule (24/5). Doo Prime also has similar support channels, including Email, Live Chat, Phone.

BrokerSupport HoursHelp CenterLive Chat
FXTM24/5NoYes
SquaredFinancial24/5NoYes
Doo Prime24/7YesYes

Research and Learning Resources

4.0/5 avg 4.2

Research Tools

FXTM provides analytical tools designed to help traders evaluate ongoing market developments and prepare daily trading plans. In-house market analysts deliver written market updates and daily news commentary covering major macroeconomic announcements, interest rate decisions, and geopolitical events. The platform also integrates third-party sentiment gauges and analytical widgets powered by Acuity, delivering visual sentiment data and news analysis directly into the trading workflow. Technical screeners, financial calculators, and a real-time economic calendar help traders monitor high-impact data releases and manage event-driven market volatility.

Education

Educational materials cater to novice and intermediate traders looking to improve their market knowledge and platform proficiency. FXTM provides a structured repository of learning resources, including detailed instructional articles, video tutorials, and live webinars hosted by market educators. Content covers foundational concepts such as forex terminology, chart patterns, and fundamental market dynamics, alongside practical walkthroughs on navigating MetaTrader 4, MetaTrader 5, and the FXTM Trader App. Traders can also test theoretical concepts without financial risk using free demo accounts.

Final Assessment

FXTM provides a functional multi-asset trading environment characterized by multi-jurisdictional oversight, accessible account funding, and flexible trading technology. The broker's primary appeal lies in its low capital barrier—anchored by a $10 minimum deposit on the Micro Account—and the availability of floating leverage scaling up to 1:3000 for eligible international clients. High-frequency day traders and scalpers benefit from sub-0.1 pip raw spreads and a competitive $3.50 commission structure on the Advantage Account, supported by unrestricted EAs, hedging, and VPS hosting integration. Furthermore, the proprietary FXTM Invest program offers an accessible path for retail investors looking to mirror vetted strategy managers.

However, several operational limitations require consideration. The tradable catalog is relatively focused at roughly 246 CFD instruments across forex, indices, commodities, and equities, with no access to cryptocurrency CFDs or government bonds. Technical infrastructure lacks direct retail REST or FIX API integration, restricting algorithmic traders entirely to MT4 and MT5 scripting. Additionally, transactional frictions—such as a $5 monthly inactivity fee after six months of dormancy and flat $3 processing charges on transfers below $30—add carrying costs for low-balance traders. Overall, FXTM remains a suitable candidate for beginners testing real-market micro positions, day traders utilizing MetaTrader EAs, and social copy traders, while institutional algorithmic traders and multi-asset investors requiring broader non-CFD coverage may find its scope restrictive.

Our Review Methodology

Our assessment considers relevant broker specifications, official documentation, regulatory records, pricing information, account and platform information, and third-party trader feedback where specifically required by the review methodology. Descriptive terms and classifications used throughout our reviews, including those relating to leverage and tradable instruments, are based on the criteria and definitions established in our review methodology. Broker conditions can change over time, and reviews reflect the verified operational parameters and regulatory frameworks applicable at the review date.

Trust & safety

Licence number
310361
KYC verification
Yes
Segregated client funds
Yes
Negative balance protection
Yes

Account conditions

Demo account
Yes
Islamic account
Yes
Hedging allowed
Yes
Scalping allowed
Yes
Support hours
24/5

Customer support

Support channels
Email, Phone, Live Chat
Languages
English, Spanish, Arabic, Chinese Simplified, Chinese Traditional, Thai, Vietnamese, Korean
Headquarters
5th Floor, NEX Tower, Rue du Savoir, Cybercity, Ebene 72201, Mauritius

Bonuses & promotions

  • Deposit Bonus$500 Welcome Bonus: first deposit(s) matched in Reward Points up to $500
  • Welcome BonusYes
  • Loyalty ProgramYes
  • Trading ContestsYes
  • Affiliate ProgramYes

Deposit methods

Bitcoin, Ethereum, Mastercard, Neteller, Skrill, Visa, Wire Transfer

Withdrawal methods

Bitcoin, Ethereum, Mastercard, Neteller, Skrill, Visa, Wire Transfer

Not available in

Belarus Canada Cuba Cyprus Haiti Hong Kong India Iran Iraq Japan Mauritius Myanmar New Zealand North Korea Puerto Rico Russia Syria Suriname United States

FAQ

Is FXTM regulated?

Yes, FXTM is authorized and regulated across multiple jurisdictions, holding licenses with the Financial Services Commission (FSC) in Mauritius under license number C113012295, the Capital Markets Authority (CMA) in Kenya under license number 135, and the Financial Sector Conduct Authority (FSCA) in South Africa under license number 50320.

Is FXTM considered legitimate?

FXTM demonstrates operational legitimacy through continuous operations since 2011 and oversight from multi-jurisdictional financial authorities including the FSC, CMA, and FSCA. In addition, the broker implements strict client fund segregation in tier-one banks, complies with mandatory Know Your Customer standards, and applies negative balance protection to prevent retail trading accounts from dropping below zero.

What spreads and commissions does FXTM charge?

FXTM applies floating spreads, featuring typical benchmarks such as 2.1 pips on EUR/USD, 2.5 pips on GBP/USD, 0.38 points on Spot Gold, and 1 point on S&P 500 CFDs. Commission structures vary by account, ranging from commission-free execution on Micro and Advantage Plus accounts to raw-spread models like the Advantage Account charging approximately $3.50 per standard forex lot, alongside a 0.02% per side fee on US stock CFDs via MT5.

Which trading platforms does FXTM support?

FXTM supports the industry-standard MetaTrader 4 (MT4) and MetaTrader 5 (MT5) platforms across desktop computers and mobile devices. Additionally, traders can utilize the proprietary FXTM Trader App for iOS and Android, which provides charting, account management, and access to more than 250 financial instruments.

Does FXTM provide a demo account?

Yes, FXTM provides free demo accounts across its supported trading platforms, enabling clients to practise trading strategies and test market conditions in a simulated environment using virtual capital without financial risk.

Can automated strategies be used at FXTM?

Yes, automated trading strategies can be deployed using Expert Advisors (EAs) and custom MQL scripts within the MetaTrader 4 and MetaTrader 5 platforms. FXTM supports uninterrupted algorithmic execution via virtual private server (VPS) hosting partnerships, though direct standalone API access is not offered to retail clients.

What is the minimum deposit at FXTM?

The minimum deposit at FXTM starts at $10 for the entry-level Micro Account across supported payment methods such as cards, e-wallets, bank transfers, and cryptocurrencies. Other account tiers require higher initial capital, including $200 for the Advantage and Advantage Plus accounts, while institutional-oriented Pro accounts typically require $25,000 depending on the region.

What is the maximum leverage at FXTM?

FXTM offers a maximum floating leverage of up to 1:3000 on major forex pairs for international retail clients operating under its global entity. Leverage limits are dynamically reduced based on position volume, market volatility, or instrument type, and are strictly capped at 1:400 in jurisdictions such as Kenya and 1:30 for retail clients in strictly regulated regions like the UK and EU.

Leave a reader review

Score