ATFX Rating
- This broker
- Average
Safety and regulation
Opening an account
Fees and commissions
Promotions and bonuses
Platforms and tools
What you can trade
Trading conditions
Deposits and withdrawals
Customer support
Research
ATFX in Brief
Founded in 2017 and headquartered in Hong Kong, ATFX operates as a multi-regulated straight-through processing (STP) brokerage providing access to over 300 tradable CFD instruments spanning currencies, commodities, indices, shares, and cryptocurrencies. Trading is facilitated through MetaTrader 4, MetaTrader 5, and the proprietary AT GO mobile application, supported by features such as copy trading, API connectivity, and free virtual demo accounts. Depending on the operating entity and account model, initial funding thresholds begin at $100 for Edge accounts and reach $500 for standard accounts, with maximum retail leverage extending up to 1:400 under specific international frameworks. The broker primarily targets beginner and intermediate traders seeking established multi-jurisdictional oversight alongside versatile platform choices.
Strong Points
- Tier-1 regulatory oversight across major jurisdictions including the UK (FCA), Australia (ASIC), and Cyprus (CySEC)
- Broad platform support featuring MetaTrader 4, MetaTrader 5, and the proprietary AT GO app
- Flexible trading allowances supporting automated Expert Advisors, API integration, copy trading, hedging, and scalping
- Eligible client fund protection frameworks including negative balance protection and regional investor compensation schemes
Weak Points
- Standard retail STP spreads are wide, averaging 1.8 pips on EUR/USD and 2 pips on GBP/USD
- Monthly inactivity fees apply after 6 months of non-trading
- Account opening deposit requirements reach $500 for standard accounts in several operating jurisdictions
- Restricted access for residents of key jurisdictions including the United States
Key Facts About ATFX
| Feature | Details |
|---|---|
| Founded | 2017 |
| Headquarters | 1st Floor, 32 Cornhill, London EC3V 3SG, United Kingdom |
| Regulation | FCA, ASIC, CySEC, SCA, FSC, FSA, FSCA, JSC, SFC, SERC |
| Minimum deposit | $100 |
| Typical EUR/USD spread | 1.8 pips |
| Commission | Yes |
| Platforms | MetaTrader 4, MetaTrader 5, AT GO |
| Markets | Forex, Indices, Commodities, Stocks, Cryptocurrencies, Others |
| Maximum leverage | 1:400 (Low) |
| Demo account | Yes |
| Account types | Standard, Edge, Premium |
| Islamic account | Yes |
| Copy trading | Yes |
Safety and Regulation
2.7/5 avg 3.7
Operational safety is a critical consideration when selecting an online brokerage, particularly regarding the enforceability of regulatory mandates and the physical segregation of deposited capital. ATFX maintains a multi-entity structure spanning tier-1, tier-2, and offshore regulatory domains, providing varying layers of legal and financial protections depending on the contracting counterparty.
Regulatory Licenses and Legal Entities
ATFX operates through distinct legal subsidiaries across global jurisdictions. These entities operate under direct supervision from statutory financial regulators:
| Jurisdiction | Regulation Explanation | |
|---|---|---|
| United Kingdom | AT Global Markets (UK) Limited is authorized and regulated by the Financial Conduct Authority (FCA) under license number 760555. | |
| Australia | AT Global Markets Pty Ltd is regulated by the Australian Securities and Investments Commission (ASIC) holding AFSL number 418036. | |
| Cyprus | ATFX Global Markets (CY) Ltd is licensed by the Cyprus Securities and Exchange Commission (CySEC) under license number 285/15, authorizing operations across the European Economic Area. | |
| Hong Kong | Regulated by the Securities and Futures Commission (SFC) under CE number BUM667. | |
| United Arab Emirates | Regulated by the Securities and Commodities Authority (SCA) / Dubai authorities under license number 20200000078. | |
| South Africa | AT Global Markets (Pty) Ltd is authorized by the Financial Sector Conduct Authority (FSCA) under FSP number 44816. | |
| Jordan | Licensed and monitored by the Jordan Securities Commission (JSC) under registration number 643. | |
| Cambodia | Regulated by the Securities and Exchange Regulator of Cambodia (SERC) under license number 040. | |
| Mauritius | AT Global Markets Intl Ltd is licensed by the Financial Services Commission (FSC) under license number C118023331. | |
| Seychelles | AT Global Markets (SC) Limited is authorized by the Financial Services Authority (FSA) under dealer license number SD093. |
Client Fund Protection
Client money across ATFX's regulated entities is segregated from corporate accounts, meaning trader deposits cannot be utilized to satisfy company obligations or balance-sheet operations. The broker provides retail negative balance protection, preventing account balances from dropping below zero during severe market slippage.
Statutory compensation frameworks vary significantly by jurisdiction. Clients onboarded via the UK entity (FCA) are eligible for the Financial Services Compensation Scheme (FSCS), which covers qualifying investments up to £85,000 in the event of broker insolvency. European clients contracting with the CySEC entity are protected under the Investor Compensation Fund (ICF), offering up to €20,000 (covering up to 90% of validated claims). Additionally, certain international setups may carry third-party excess loss insurance policies providing theoretical coverage limits up to $1 million per client, subject to eligibility criteria. Entities operating outside these tier-1 zones do not extend statutory government compensation guarantees.
Company History and Transparency
Established in 2017, ATFX has expanded its corporate presence from Hong Kong into major international hubs, including administrative and operational facilities in London. The company is privately held and does not trade shares on public stock exchanges, meaning it does not publish public balance sheets or quarterly earnings reports mandated for publicly listed corporations. Regulated subsidiaries nonetheless remain subject to local supervisory capital compliance checks and mandatory annual financial audits.
What Traders Say About ATFX Safety
User discussions surrounding regulatory standing and operational safety reflect an awareness of the firm's global presence. One reviewer observed:
I’ve heard that it’s regulated broker with decent reputation.
Other Options
On regulation, ThinkMarkets and Exness sit closest to ATFX for slightly different but overlapping reasons. All three carry the same tier-1 classification. ThinkMarkets overlaps with ATFX under ASIC and CYSEC oversight, while Exness shares CYSEC and FCA oversight with it. Investor compensation or comparable coverage is listed in all three profiles.
| Broker | Regulators | Investor Compensation Scheme | Regulatory Jurisdictions | Regulation Tier | Foundation Year |
|---|---|---|---|---|---|
| ATFX | FCA, ASIC, CySEC, SCA, FSC, FSA, FSCA, JSC, SFC, SERC | Eligible clients may have compensation protection under the relevant entity, including FSCS investment protection up to £85,000 in the U.K. and Cyprus ICF protection up to €20,000, subject to eligibility. | United Kingdom, Australia, Hong Kong, Cyprus, United Arab Emirates, South Africa, Cambodia, Mauritius, Seychelles, Jordan | tier-1 | 2017 |
| ThinkMarkets | FCA, ASIC, CySEC, FSCA, DFSA, CIMA, FSC, FMA, FSA | Eligible clients may be covered by the FSCS in the UK or the Cyprus ICF (up to €20,000 or 90% of the claim, whichever is lower), depending on the entity. | United Kingdom, Cyprus, Australia, New Zealand, South Africa, Cayman Islands, Seychelles, United Arab Emirates, Mauritius | tier-1 | 2010 |
| Exness | FSA, CBCS, FSC, CMA, JSC, FSCA, CySEC, FCA | Financial Commission Compensation Fund covers up to €20,000 per client | Seychelles, Curacao, Sint Maarten, British Virgin Islands, Belize, Mauritius, Kenya, South Africa, Cyprus, United Kingdom, Jordan, United Arab Emirates | tier-1 | 2008 |
Opening an Account With ATFX
4.5/5 avg 4.2
Who Can Open an Account?
ATFX accepts individual and corporate trading applications from multiple regions globally, with onboarding paths matched to regional subsidiaries based on client residency. However, strict regulatory compliance prevents the broker from accepting clients residing in certain prohibited jurisdictions. Residents of the United States, Afghanistan, Bouvet Island, Catalonia, Isle of Man, Israel, Kazakhstan, Lesotho, Northern Mariana Islands, San Marino, Uganda, Vanuatu, and Yemen cannot open trading accounts with ATFX.
Registration and Verification
Onboarding requires completing an online application form detailing personal information, financial background, and trading experience. As part of mandatory Know Your Customer (KYC) compliance, applicants must upload digital verification documents:
- Proof of Identity: A valid government-issued photographic document such as a passport, national ID card, or driver's license.
- Proof of Address: A recent utility bill, bank statement, or local government tax bill issued within the last three to six months displaying the applicant's full legal name and residential address.
Account approval occurs following compliance verification, after which client portal access and funding routes are activated.
Base Currencies and Initial Funding
ATFX accounts can be denominated in several primary base currencies, including USD, EUR, GBP, and ZAR. Selecting an account base currency matching local funding accounts avoids currency conversion surcharges on deposits and withdrawals. The minimum initial funding required to activate an account ranges from $100 to $500 depending on the selected account tier and legal entity.
Which Account Should You Choose?
ATFX segments its retail offering into three core tiers: Standard, Edge, and Premium. These accounts differ primarily in entry requirements, underlying cost structures, and execution setups.
| Feature | Standard | Edge | Premium |
|---|---|---|---|
| Minimum Deposit | $500 | $100 | $10,000 |
| Spreads From | 1.8 pips | 0 pips | 0 pips |
| Commission | No | Yes | Yes |
| Maximum Leverage | 1:400 | 1:400 | Up to 1:400 |
| Minimum Trade Size | 0.01 | 0.01 | 0.01 |
| Platforms | MT4, MT5, AT GO | MT4, MT5, AT GO | MT4, MT5, AT GO |
| Base Currencies | USD, EUR, GBP, ZAR | USD, EUR, GBP, ZAR | USD, EUR, GBP, ZAR |
| Swap-Free Available | Yes | Yes | Yes |
| Demo Available | Yes | Yes | Yes |
| Most Suitable For | Beginner and low-volume retail traders | Cost-sensitive and active intraday traders | High-volume and institutional traders |
The Standard account utilizes an all-inclusive pricing structure with floating spreads starting at approximately 1.8 pips on benchmark instruments, requiring an initial deposit of $500 (though $100 is supported for specific configurations). The Edge account lowers spread baselines down to 0 pips by charging a fixed round-turn commission, making it more practical for high-frequency or scalping strategies that require narrower bid-ask markups.
Islamic / Swap-Free Account
Islamic swap-free accounts are available upon request for traders adhering to Sharia law. These accounts waive overnight interest credits and debits on currency positions held over rollover periods. However, ATFX applies administrative or holding fees on positions left open beyond specified grace periods to manage carry costs.
What Does It Cost to Trade With ATFX?
3.0/5 avg 3.5
Spreads and Commissions
ATFX employs a floating spread model across all account classes, with pricing varying by the selected account architecture. Standard accounts operate on an STP markup system where trading costs are fully built into the bid-ask spread without separate ticket fees. In contrast, Edge and Premium configurations utilize raw spreads sourced from market liquidity alongside a per-lot commission charge.
| Instrument | Typical Spread | Commission |
|---|---|---|
| EUR/USD | 1.8 pips | $0 (Standard) / Commission applies on Edge/Raw |
| Gold | 0.38 points | $0 (Standard) / Commission applies on Edge/Raw |
| S&P 500 | 0.56 points | $0 (Standard) / Commission applies on Edge/Raw |
Average spreads on the commission-free Standard tier sit noticeably wider than industry averages, with EUR/USD averaging 1.8 pips and GBP/USD averaging 2 pips. The Gold (XAU/USD) cash CFD reflects a typical spread of 0.38 points ($0.38 or ~38 pips), while equity index contracts like the S&P 500 average approximately 0.56 points.
Other Charges
Deposits
ATFX does not charge internal handling fees for incoming account deposits across bank transfers, cards, or electronic wallets.
Withdrawals
While the broker advertises fee-free withdrawal handling under normal conditions, withdrawal fees apply depending on the transaction frequency, selected payment route, or incomplete account turnover prior to requesting redemptions.
Inactivity
Accounts showing no active trading, deposit, or withdrawal activity for six consecutive months incur recurring inactivity fees. The fee is entity-dependent, amounting to $10 (or €10 / £10 / 10 AUD) monthly under Australian and European operations, or R30 / $2 monthly under South African oversight, continuing until activity resumes or the cash balance reaches zero.
Overnight Positions
Positions held open across the server rollover time (GMT+2 / GMT+3 DST) are subject to overnight swap debits or credits reflecting interbank interest differentials. Positions held over Wednesday night incur triple swaps to account for weekend settlement.
Currency Conversion
A currency conversion fee applies when trading assets denominated in a currency different from the account's base denomination, or when transferring funds between non-matching currencies.
Other Options
Swissquote and MultiBank Group both sit close to ATFX on pricing, using floating-spread pricing with commissions. Swissquote is compared at 1.8/2 vs 1.7/2 on EUR/USD and GBP/USD, while MultiBank Group is compared at 1.8/2 vs 1.6/2 on EUR/USD and GBP/USD.
| Broker | EUR/USD Avg Spread | Inactivity Fee | Withdrawal Fee | Gold Avg Spread | Deposit Fee |
|---|---|---|---|---|---|
| ATFX | 1.8 pips | $10 | Yes | 0.38 points | No |
| Swissquote | 1.8 pips | 10 units of the base currency per month after 6 months | Yes | 0.725 points | Yes |
| MultiBank Group | 1.6 pips | $60 per month after 3 months | No | 0.42 points | No |
Promotions and Bonuses
4.2/5 avg 4.0
ATFX provides promotional capital incentives exclusively through its global and offshore operating entities, as retail promotional credits and trading bonuses are strictly prohibited by regulatory mandates under the FCA, ASIC, and CySEC. Eligible international clients can access a welcome credit offering $100 on an initial deposit of $200. This bonus credit converts into withdrawable cash only after executing a minimum volume threshold of 6 standard lots. Additionally, the broker runs an affiliate IB rebate structure via the ATFX Partner Portal, a tiered client loyalty program providing monthly cash rebates based on traded volume, and recurring trading competitions such as the ATFX World Trading Cup featuring structured cash prize pools.
What Traders Say About Their Promotions
Traders navigating promotional terms note that bonus credits remain subject to strict verification hurdles and volume rules before funds can be withdrawn:
I’ve also traded a no deposit bonus account back in January pushing 50 dollars into more than 400 dollars profits and once it’s time to withdraw compliance shows why atfx is below average broker.
Other Options
Both ACY Securities and Admirals are strong like-for-like comparisons for ATFX on promotions because deposit bonuses, welcome bonuses, and loyalty programs are common to all three.
| Broker | Deposit Bonus | Trading Contests | Loyalty Program | Welcome Bonus |
|---|---|---|---|---|
| ATFX | $100 | Yes | Yes | Yes |
| ACY Securities | Yes | Yes | Yes | Yes |
| Admirals | Yes | Yes | Yes | Yes |
Platforms, Apps and Trading Technology
4.9/5 avg 4.5
ATFX centers its execution infrastructure around the industry-standard MetaTrader ecosystem complemented by its proprietary mobile terminal.
MetaTrader 4
MetaTrader 4 (MT4) remains available across desktop (Windows and macOS), web browsers, and mobile operating systems. The platform supports standard technical charting, interactive analytical objects, algorithmic trading via Expert Advisors (EAs), custom indicators, and multiple execution order types.
MetaTrader 5
The broker provides MetaTrader 5 (MT5), expanding capabilities with additional timeframes, built-in depth of market (DoM) displays, multi-asset technical indicators, and improved backtesting capabilities for algorithmic traders requiring the MQL5 framework.
AT GO
AT GO is ATFX's proprietary mobile application designed for quick mobile account access and multi-asset CFD monitoring. The application consolidates order entry, portfolio management, and charting within a simplified mobile layout.
Mobile App Experience
The proprietary AT GO application serves clients on both major smartphone operating systems. The operational parameters for the application are detailed below:
| Feature | Android | iOS |
|---|---|---|
| App | AT GO | AT GO |
| Minimum System Requirements | Android 4.4+ | iOS 15+ |
| User Rating | No aggregate rating displayed | 5 |
| User Reviews | No aggregate review count displayed in the current public listing | 3 |
| Supported Languages | English, Simplified Chinese | English, Simplified Chinese |
| Tradable Assets | 300+ instruments: currencies, metals, energies, commodities, indices, shares and ETF CFDs | 300+ instruments: currencies, metals, energies, commodities, indices, shares and ETF CFDs |
| Biometric Authentication | No | No |
| 2-Factor Authentication | No | No |
Trading Tools
ATFX integrates supplemental trading tools to support routine market analysis. Traders can utilize Virtual Private Server (VPS) hosting to ensure continuous uptime for algorithmic trading systems, alongside technical analysis toolkits, integrated charting indicators, and economic calendars.
Order Execution
ATFX employs a Straight-Through Processing (STP) order routing structure. Market orders execute directly against liquidity sources without dealing desk intervention. Both positive and negative slippage can occur during volatile news events or periods of low market liquidity.
Automated and Copy Trading
Automated execution is supported natively across MT4 and MT5 via Expert Advisors. Additionally, the broker provides API trading capabilities for direct custom software integration, while social and copy trading features allow investors to mirror signals and strategies executed by third-party traders.
What Traders Say About Their Trading Platforms
Traders using the software suites express general satisfaction with the stability and layout of the trading environments:
It’s a good platform to trade with highly recommend
Other Options
ACY Securities and Alpari both overlap closely with ATFX on platform choice, with MT4 and MT5 shared in each comparison. Copy trading is available across all three. API trading is available across all three.
| Broker | Trading Platforms | Copy Trading | API Trading | Proprietary Platform |
|---|---|---|---|---|
| ATFX | MetaTrader 4, MetaTrader 5, AT GO | Yes | Yes | Yes |
| ACY Securities | ACY Trading Platform, MetaTrader 4, MetaTrader 5, SoFinX | Yes | Yes | Yes |
| Alpari | Alpari App, MetaTrader 4, MetaTrader 5 | Yes | Yes | Yes |
What Can You Trade?
3.1/5 avg 3.4
ATFX provides multi-asset CFD trading across six primary financial asset classes covering over 300 individual instruments. All products are delivered as Contracts for Difference (CFDs), meaning traders gain speculative exposure to price movements without taking physical ownership of the underlying assets. While core forex, equity index, and commodity markets are adequately represented, the selection of individual equities and digital assets remains compact.
| Asset Class | Instruments | Range | Important Details |
|---|---|---|---|
| Forex | 44 | Focused range | Majors, minors, and select exotic currency pairs. |
| Indices | 15+ | Focused range | Major global benchmarks including US, European, and Asian indices. |
| Commodities | 11 | Focused range | Precious metals such as Gold and Silver, along with energy contracts like Crude Oil. |
| Stocks | ≈250 | Focused range | Share CFDs covering major US, UK, and European publicly traded corporations. |
| Bonds | Not Offered | - | Fixed income securities and government debt contracts are not available. |
| Cryptocurrencies | 11 | Focused range | Major digital currency pairs traded against fiat currencies; subject to regional bans (e.g., restricted for UK retail clients). |
Beyond these primary asset classes, ATFX lists approximately 23 additional CFD instruments including exchange-traded funds (ETFs) and specialty contracts, rounding out an offering tailored toward liquid, standard financial markets.
Other Options
Orbex and Grand Capital are both close alternatives to ATFX in terms of tradable-market coverage. Orbex has similar overall breadth (6 vs 5 categories). Grand Capital matches ATFX's market breadth (6 of 7 categories). Orbex is particularly close on cryptocurrencies (11 vs 11) and stocks (≈250 vs 300). Grand Capital is particularly close on forex (44 vs 50) and indices (15+ vs ≈14).
| Broker | Other | Stocks | Forex | Cryptocurrencies |
|---|---|---|---|---|
| ATFX | ≈23 | ≈250 | 44 | 11 |
| Orbex | Not Offered | - | 70 | 11 |
| Grand Capital | 50+ | 500+ | 50 | 20+ |
Trading Conditions and Risk Management
3.4/5 avg 3.8
Leverage by Asset Class
The maximum leverage offered by ATFX reaches up to 1:400 on select currency pairs under its international entities. However, maximum leverage limits are heavily governed by the contracting legal jurisdiction. Under tier-1 regulators (UK FCA, CySEC, and ASIC), leverage for retail clients is strictly capped as follows:
- Forex Majors: Up to 1:30
- Forex Minors and Gold: Up to 1:20
- Commodities (excluding Gold) and Major Indices: Up to 1:10
- Individual Equities: Up to 1:5
- Cryptocurrencies: Up to 1:2 (strictly prohibited for retail clients under FCA jurisdiction)
Margin Requirements and Stop-Out Levels
Margin monitoring thresholds dictate automated account liquidation. On standard retail accounts, the margin call level is set at 100%, warning traders that floating equity is nearing required margin thresholds. If the margin level drops to 50%, the broker's automated stop-out engine systematically closes open positions to curb further account deficits. Institutional setups enforce tighter parameters, operating with a 110% margin call and a 100% stop-out level.
Position Limits and Trading Restrictions
The minimum permissible transaction size across all account types is 0.01 standard lots. ATFX imposes no structural prohibitions on trading strategies: hedging, scalping, and trading during economic news releases are fully permitted without artificial holding-time restrictions.
Risk Protection Features
To shield clients from volatile market dislocations, ATFX provides mandatory negative balance protection for retail traders across its regulated operations, preventing losses from exceeding total deposited capital. Standard risk management order types, including stop-loss and take-profit orders, are available across all platforms, though guaranteed stop-loss orders are not provided.
Regional and Regulatory Differences
The trading environment differs substantially based on client domicile. A trader registering with the UK FCA or CySEC entity receives standard statutory retail protections—such as 1:30 leverage caps, strict negative balance protection, and access to dispute resolution and investor compensation schemes—while trading under offshore entities (such as Mauritius FSC or Seychelles FSA) provides higher advertised leverage up to 1:400 and access to deposit bonuses, albeit without statutory compensation safety nets.
Deposits, Withdrawals and Funding
3.9/5 avg 4.0
Funding routes at ATFX include conventional payment cards, wire transfers, and popular e-wallets, with deposits processed free of internal broker charges.
Making a Deposit
ATFX accepts account deposits through multiple electronic channels. The minimum deposit requirement across individual payment methods is $100:
| Method | Minimum | Processing Time |
|---|---|---|
| Mastercard | $100 | usually within 30 min |
| Neteller | $100 | usually within 30 min |
| Skrill | $100 | usually within 30 min |
| Visa | $100 | usually within 30 min |
| Wire Transfer | $100 | within 1 working day after receipt |
Card deposits and electronic wallet transfers generally clear into the trading account within 30 minutes. Bank wire transfers depend on banking clearing networks and typically finalize within one working day following receipt by ATFX's receiving bank.
Withdrawing Funds
Withdrawals are processed back to the original funding source in compliance with international anti-money laundering (AML) protocols:
| Method | Minimum | Broker Processing | Expected Settlement |
|---|---|---|---|
| Mastercard | $5 (ATFX Cambodia; other entities may differ) | Within 2–5 working days | 2–5 business days |
| Neteller | $5 (ATFX Cambodia; other entities may differ) | Within 2 business days | Within 2 business days |
| Skrill | $5 (ATFX Cambodia; other entities may differ) | Within 2 business days | Within 2 business days |
| Visa | $5 (ATFX Cambodia; other entities may differ) | Within 2–5 working days | 2–5 business days |
| Wire Transfer | $5 (ATFX Cambodia; other entities may differ) | Within 1 business day | 3–5 business days |
Minimum withdrawal limits start as low as $5 under specific regional entities (such as ATFX Cambodia), though other branches may enforce different baseline thresholds. E-wallet withdrawals are processed by the broker within two business days, while bank wire transfers require three to five business days for final funds clearance.
What Traders Say About Their Payment Methods
Client commentary indicates that deposit and withdrawal requests are generally executed within standard operational timeframes:
Super fast deposits and withdrawals.
Other Options
HYCM and iFOREX are both close funding alternatives to ATFX. Deposit-method coverage is similar in both comparisons (7 vs 6). Shared deposit methods include Mastercard, Visa, Wire Transfer. For HYCM, the comparison is closest on withdrawal-method coverage of 5 vs 5. For iFOREX, the comparison is closest on withdrawal-method coverage of 5 vs 6.
| Broker | Deposit Methods | Withdrawal Methods | Wire Transfer Withdrawal Time | Wire Transfer Deposit Time | PayPal Withdrawal Time | PayPal Withdrawal Minimum |
|---|---|---|---|---|---|---|
| ATFX | 5 | 5 | 3–5 working days | within 1 working day after receipt | - | - |
| HYCM | 7 | 5 | About 1–7 working days | 1–7 business days | - | - |
| iFOREX | 7 | 7 | Usually processed within a few business days after approval | 2–5 business days | Usually processed within a few business days after approval | $20 |
Customer Support Experience
3.9/5 avg 3.5
Customer support at ATFX operates 24 hours a day, five days a week, aligning with open foreign exchange trading hours from Monday morning to Friday evening.
How to Contact ATFX
Assistance can be reached via several channels:
| Channel | Availability | Hours / Notes |
|---|---|---|
| Live Chat | Yes | Available 24/5 directly via the website and client portal. |
| Yes | [email protected] (UK entity) and regional desks. | |
| Phone | Yes | +44 203 957 7777 (London main line) and local desks. |
Support is staffed across multiple languages, including English, Spanish, Italian, German, Greek, Simplified and Traditional Chinese, Vietnamese, Thai, Malay, Indonesian (Bahasa), Filipino (Tagalog), Korean, Uyghur, Arabic, Farsi, and Urdu.
What Traders Say About Their Support
Client reviews frequently highlight courteous and helpful interactions with the customer support team, noting efficient issue resolution when dealing with routine platform or account queries.
100% customer service was provided to me. Friendly people to work with, wonder agent handled my query and gave me his best service.
Other Options
Mitrade and FXCC both sit close to ATFX on customer support, with feedback in each comparison described as broadly positive. With Mitrade, feedback highlights helpful guidance as a shared strength. All three also use the same support schedule (24/5). FXCC also has similar support channels, including Email, Live Chat, Phone.
| Broker | Live Chat | Phone | Support Languages |
|---|---|---|---|
| ATFX | Yes | Yes | English, Spanish, Italian, German, Greek, Chinese (Simplified & Traditional), Vietnamese, Thai, Malay, Indonesian (Bahasa), Filipino (Tagalog), Korean, Uyghur, Arabic, Farsi, Urdu, Arabic, Farsi, Urdu |
| Mitrade | Yes | Yes | English, Spanish, Portuguese, German, French, Italian, Polish, Dutch, Chinese, Korean, Vietnamese, Thai, Indonesian, Malay, Hindi, Arabic, Russian, Turkish |
| FXCC | Yes | Yes | English, Arabic, Spanish, German, Russian, Portuguese, French, Italian |
Research and Learning Resources
5.0/5 avg 4.2
Research Tools
ATFX provides daily market commentary and routine technical updates covering primary currency pairs, equity indices, and precious metals. Analytical materials include economic calendars tracking key macro announcements, integrated technical indicators on MetaTrader, and periodic market briefings designed to guide trading decisions.
Education
The broker's educational catalog is structured primarily for beginner to intermediate market participants. Core instructional offerings include the Trading Tools & Skills Guide, an assortment of live interactive webinars, on-site financial seminars, and modular educational trading articles. These materials cover basic risk management, charting principles, market terminology, and macroeconomic drivers.
Final Assessment
ATFX provides a regulated brokerage environment anchored by oversight from reputable authorities including the UK FCA, Australia's ASIC, and CySEC in Cyprus. Its technical infrastructure is centered on MetaTrader 4, MetaTrader 5, and the proprietary AT GO mobile application, paired with full operational allowances for automated EAs, API integration, copy trading, and short-term scalping. Segregated client capital and negative balance protection provide standard security baselines for retail traders.
However, noticeable trade-offs exist across account conditions. The Standard STP account carries relatively wide spreads—averaging 1.8 pips on EUR/USD—alongside a $500 initial funding threshold in several jurisdictions, making it less price-competitive than raw-spread alternatives. Furthermore, while offshore entities offer promotional incentives and high leverage up to 1:400, these accounts operate without the statutory investor compensation schemes available in tier-1 regions. Overall, ATFX represents a suitable option for intermediate traders prioritizing established multi-entity oversight and MetaTrader platform flexibility over tight standard-account spreads or vast instrument selections.
Our Review Methodology
Our assessment considers relevant broker specifications, official documentation, regulatory records, pricing information, account and platform information, and third-party trader feedback where specifically required by the review methodology. Descriptive terms and classifications used throughout our reviews, including those relating to leverage and tradable instruments, are based on the criteria and definitions established in our review methodology. Broker conditions can change over time, and reviews reflect the verified operational parameters and regulatory frameworks applicable at the review date.
Trust & safety
- Licence number
- 760555
- KYC verification
- Yes
- Segregated client funds
- Yes
- Negative balance protection
- Yes
Account conditions
- Demo account
- Yes
- Islamic account
- Yes
- Hedging allowed
- Yes
- Scalping allowed
- Yes
- Support hours
- 24/5
Customer support
- Support channels
- Online chat, Email, Phone
- Languages
- English, Spanish, Italian, German, Greek, Chinese (Simplified & Traditional), Vietnamese, Thai, Malay, Indonesian (Bahasa), Filipino (Tagalog), Korean, Uyghur, Arabic, Farsi, Urdu, Arabic, Farsi, Urdu
- Headquarters
- 1st Floor, 32 Cornhill, London EC3V 3SG, United Kingdom
Bonuses & promotions
- Deposit Bonus$100 welcome credit for a first deposit of $200
- Welcome BonusYes
- Loyalty ProgramYes
- Trading ContestsYes
- Affiliate ProgramYes
Deposit methods
Mastercard, Neteller, Skrill, Visa, Wire Transfer
Withdrawal methods
Mastercard, Neteller, Skrill, Visa, Wire Transfer
Not available in
Frequently asked questions
Is ATFX regulated?
Yes, ATFX is regulated across multiple tier-1 and international jurisdictions. Its operating entities hold licenses from authorities including the UK Financial Conduct Authority (FCA), the Australian Securities and Investments Commission (ASIC), the Cyprus Securities and Exchange Commission (CySEC), and the Securities and Futures Commission (SFC) of Hong Kong.
Is ATFX considered legitimate?
ATFX operates through authorized legal entities established since 2017 with active oversight from major global regulatory bodies. The broker maintains client fund segregation across its corporate network, provides negative balance protection for retail traders, and offers statutory investor compensation access under specific entities like the UK FSCS and Cyprus ICF.
What spreads and commissions does ATFX charge?
Spreads at ATFX follow a floating model depending on the account tier. Standard STP accounts feature floating spreads averaging approximately 1.8 pips on EUR/USD and 2 pips on GBP/USD without additional commission, whereas Edge and Raw account tiers offer spreads from 0 pips alongside fixed commission charges.
Which trading platforms does ATFX support?
ATFX supports MetaTrader 4 (MT4) and MetaTrader 5 (MT5) for desktop, mobile, and web environments. Additionally, the broker provides its proprietary mobile trading solution, the AT GO application, available on iOS and Android devices.
Does ATFX provide a demo account?
Yes, ATFX offers free demo accounts loaded with virtual funds. Traders can practice market strategies and evaluate MetaTrader or proprietary platform features without committing real capital.
Can automated strategies be used at ATFX?
Yes, ATFX fully permits automated strategies. Traders can deploy Expert Advisors (EAs) on MetaTrader platforms, connect custom software using API trading, utilize VPS hosting, and engage in copy trading.
What is the minimum deposit at ATFX?
The baseline minimum deposit across primary payment methods is $100. However, opening requirements depend on the account tier and region, where Edge accounts require $100 and Standard accounts typically require $500.
What is the maximum leverage at ATFX?
ATFX advertises maximum leverage of up to 1:400 on retail accounts under specific international entities. Leverage caps are strictly lowered to 1:30 for major forex pairs under regulatory frameworks such as the UK FCA, CySEC, and ASIC.
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